Office Specialist - State of Nebraska : Job Details

The work we do matters! Hiring Agency: Game & Parks Commission - Agency 33 Location: Ashland, NE Hiring Rate: $17.254 Job Posting: JR2025-#######8 Office Specialist (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 08-15-2025 Job Description: Eugene T. Mahoney State Park is currently seeking a welcoming and customer-focused Office Specialist. In this role, you'll be working as a Reservation/Customer Service Specialist at the Peter Kiewit Lodge Front Desk. You will be working with customers to set up cabin and lodge room reservations, answering calls and giving park information to guests, and being a front line welcoming representative to guests at the park. Every day is a new adventure in this exciting position! We're searching for an ideal candidate with excellent communication skills, a passion for exceptional customer service, multitasking abilities, and a friendly demeanor. Join our team and relish the perks of working in this breathtaking destination. Nebraska's amazing wildlife, natural beauty, and outdoor recreation is waiting for you! JOB DUTIES: •Make cabin and lodge room reservations for guests in person and over the phone, giving information on specific cabin types, pricing, and activity information for time of stay. •Maintain reservation system records and coordinate with other park offices to make sure that cabins are clean and maintained for incoming guests. •Provide Park information and related services to visitors and staff by phone or in person. •Sell Park permits and other resale items. •Perform a variety of technical administrative tasks •Help train new staff on the reservation system, office practices, customer service, and park policies. •Perform related duties as required. What we can offer you: •Hands-on training and opportunities for professional growth and development •Comprehensive benefits package including healthcare coverage, retirement plans, and paid time off. •Most of all a fun and flexible workplace! Requirements/Qualifications Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment. Other: Driver's license is required. KNOWLEDGE, SKILLS, & ABILITIES:

• Ability to learn reservation system, handle multiple tasks, and meet deadlines.
• Excellent customer service skills and that ability to organize and relay information in a clear and concise manner to the public and agency staff.
• Operate park computer system, maintain records, and prepare reports.

Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.