Office Specialist II (HCV) - HonorVet Technologies : Job Details

Office Specialist II (HCV)

HonorVet Technologies

Job Location : Ohio City,OH, USA

Posted on : 2025-09-10T06:36:42Z

Job Description :
Position: Office Specialist II (HCV) Location: 1627 Western Ave, Cincinnati, OH 45214, United States Duration: 6-12+ + months Contract. Shift : Standard shift Job description: SCOPE:
  • This position is responsible for performing a variety of clerical functions in support of the Housing Choice
  • Voucher Program.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • The below statements are intended to describe the general nature and scope of work being performed by this position.
  • This is not a complete listing of all responsibilities, duties and/or skills required.
  • Prepare a variety of correspondence, reports, etc. utilizing primarily Microsoft Office and CMHA's Agency specific Software system(s).
  • Prepare, organize, print and assemble various materials used in a variety of agency functions.
  • Input information and extrapolate reports from the computer system related to Housing Choice Voucher Program.
  • Review and process information for both owner and participant terminations from the HCV program.
  • Provide data entry support for the Housing Choice Voucher Managers.
  • Provide general administrative support with answering and assisting internal and external clients on the telephone, via the web and as walk-ins.
  • Open, log and destitute departmental internal and external mail.
  • Create and send correspondence and other communications to clients.
  • Assist with lease and contracts, applying and removing payments holds/abatements, scheduling appointments, filing, faxing, scanning and copying of documents.
  • Conduct unit and owner background checks on RTAs.
  • Perform reasonable rent assessments and set up units in system.
  • Open, create, distribute, log, verify, note and track various agency mailings.
  • Process rent reasonable assessments to determine reasonable rent for proposed and contracted units for the program.
  • Provide desk coverage for lobby areas within the agency.
  • Operate various types of office equipment.
  • Assist in briefings, with recertification appointments and other departmental/agency functions.
  • Provide customer service in accordance to CMHA's Gold Standards to both internal and external clients, community stakeholders and other agency contacts.
  • Perform any other duties as assigned.
QUALIFICATIONS:
  • To perform this job successfully, an individual must be able to perform competently satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
DESIRED QUALIFICATIONS:
  • Demonstrated strong customer service skills.
  • Ability to maintain confidentiality.
  • Type at least 55 wpm after errors are deleted.
  • Demonstrated proficiency in word processing applications, preferably Microsoft Word.
  • Good working knowledge of electronic spreadsheets, preferably EXCEL.
  • Good basic knowledge of English grammar, punctuation and composition.
  • Demonstrated ability to maintain confidentiality.
  • Strong telephone skills.
  • Ability to maintain confidentiality.
EDUCATION/EXPERIENCE/CERTIFICATIONS:
  • High school diploma or equivalent.
  • One (1) full year of clerical work experience.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about to the office, attend onsite and offsite meetings, and communicate.
  • The employee must be able to sit or stand for eight hours while performing essential work duties.
  • The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone.
  • The employee must be able to perform essential job functions in an environment that could have increased stress levels.
OTHER:
  • The candidate must possess and maintain a valid driver's license in state of residence and maintain an insurable driving record under the terms and conditions of the CMHA auto liability policy.
  • The candidate may have no more than 6 accumulated points in 3 consecutive years
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