Office & Shipping Assistant - Manufacturing : Job Details

A packaging company in the Los Angeles, California area is seeking a detail-oriented and organized Office & Shipping Assistant to support front desk operations, manage shipping and receiving tasks, and contribute to smooth logistics and customer service processes. This full-time, in-office role plays a key part in ensuring timely order fulfillment and maintaining an efficient work environment.

Responsibilities:

• Receive and verify incoming shipments against packing slips and purchase orders
• Pick and pack customer orders accurately and efficiently
• Organize and maintain warehouse layout for optimal workflow
• Conduct routine inventory checks and report discrepancies
• Collaborate with team members to meet daily shipping and receiving goals
• Answer phones, direct calls, and assist with customer inquiries
• Greet visitors and support general front desk operations
• Provide responsive and professional customer service, including email communication
• Resolve order-related issues and provide updates on products, orders, and deliveries

Qualifications:

• Strong attention to detail and excellent organizational skills
• Basic math skills for inventory tasks
• Excellent customer service and communication abilities
• Ability to work both independently and within a team
• Adaptability in a fast-paced, changing environment
• Experience with phone systems and front desk duties is a plus

Hours:

Full-time, in-office only

Salary:

DOE (depending on experience)