Office Professional III - University of Central Missouri : Job Details

Salary: $18.10 Hourly Location : UCMO - Warrensburg, MO Job Type: Non-Exempt Staff Full Time Job Number: 998944 Division: Dept of Marketing, Public Rel & Spo Opening Date: 09/04/2025 Description 1. Serve as the Office Professional for Business Administration (BA) under the administrative guidance of the associate dean to ensure fiscal accuracy, to ensure that BA related expenditures do not exceed the allocated budget to include monitoring the status of all BA accounts and preparing financial documents (reimbursements, invoices, deposits, requisitions, etc.) for BA activities and entities in accordance with the university's fiscal policies. 2. Function as the BA Co-Office Manager with the other BA OP, to keep the BA office operations organized and running efficiently to include coordination of office calendar so to track program, college and university deadlines relevant to BA programs; store organize and manage information; keep office supplies in stock; inventory and maintain BA equipment and facilities; and hire, train and supervise student office employees. 3. Provide a high standard of customer service and function as a customer relations specialist to serve as one of the first points of contact to the BA to include greeting all visitors and directing constituents to appropriate school or campus resources. 4. Provide administrative support to the program coordinators, faculty, students and other constituents to ensure the school is meeting the needs of its supporters and community to include creating and maintaining the class schedule, scheduling appointments and special events, assisting with travel arrangements, and supporting school daily operations. Examples of DutiesSupport the School regarding Fiscal Accuracy to include: - 25%

• Monitor the status of all school accounts including the general operating accounts, UCM Foundation accounts, student technology fee accounts, as well as special accounts to ensure fiscal accuracy and expenditures do not exceed the account's allocated budget.
• Responsible for requesting budget changes, submitting interdepartmental transfers, requesting payments, processing appropriate budget forms, and obtaining approval for budget transactions in a timely manner and according to university fiscal policy.
• Manage travel expense processes as needed, confirm compliance with UCM fiscal policy, process according to UCM fiscal policy and process other travel related expenditures, e.g., bus or van rental in a timely manner.
• Manage school Business Procurement Cards in a timely manner and according to university fiscal policy.
• Manage programs' purchasing of office and operating supplies, e.g., copy paper, organizational memberships, in a timely manner and according to university fiscal policy.
• Coordinate with the program coordinators to create a complete and accurate annual list of students eligible for school scholarships. Provide support to the scholarship selection committee, as well as liaison with the UCM Foundation to confer awards in a timely manner and according to each scholarship's requirements.
• Prepare budget reports for the dean and program coordinators as requested. Administer and enforce budget policies and procedures. Identify process and/or procedure problems.

Function as the Co-Office Manager, to include: - 30%

• Keep the main BA office organized and running efficiently.
• Maintain a shared BA calendar to ensure meetings and events are listed accurately.
• Monitor and apprise the appropriate entity of program, college and university deadlines.
• Manage all school correspondence daily, including postal mail, campus mail, and electronic correspondence.
• Maintain all school administrative and student files in an organized and conventional system.
• Serve as the point of contact for BA related emergencies.
• Proactively and reactively monitor and serve as point of contact for office equipment, e.g., copy machines and printers, to ensure all are available and ready for daily use. Maintain current service contracts on office equipment.
• Proactively and reactively monitor and serve as point of contact for consumable office supplies, e.g., copy paper, pens, notepads, etc. to ensure all are available and ready for daily use.
• Proactively and reactively monitor and serve as point of contact for other school maintenance/facilities needs, e.g., furniture repair, burned out lightbulbs, furniture moving, key requests, to ensure the issue is resolved in a timely manner.
• Hire, train, and supervise student office employees as appropriate for the current strategic plan and budget.
• Control and ensure access to all BA related spaces to include offices, conference rooms, and other spaces.

Provide administrative support to the program coordinators, faculty, staff, and students, to include: - 35%

• Provide support to ensure the BA is meeting the day to day needs of its faculty, students, visitors, e.g.; create and distribute school communications to faculty and students; collect and maintain database of course syllabi every semester.
• Work with necessary parties and applications to ensure faculty contracts, appointments, stipends, etc., are appropriately processed according to college and university timelines.
• Coordinate with the program coordinators to create, post, and edit as needed the schedule of courses every semester, including summer session, according to university timelines and program needs.
• Assist students with enrollment into restricted courses, e.g., instructor or program consent, accurately and in a timely manner.
• Coordinate with the appropriate individual(s) to schedule and coordinate events, e.g., workshops, competitions, guest speakers, alumni events, student events, faculty search visits, accurately and in a timely manner.
• Schedule meetings and appointments for the program coordinators and other faculty as requested.
• Serve as a resource referral person in the absence of the program coordinators.
• Participate in professional development in order to acquire and maintain skills and competencies related to effectively performing tasks related to the job or as suggested by University directives.
• Assist in maintaining the BA related webpages as directed by the dean or associate dean
• Process computer access request forms and other Office of Technology forms as appropriate for the school of business administration personnel.
• Prepare and process faculty and staff search plan forms and employment documentation as appropriate.

Provide Customer Service and Function as a Customer Relations Specialist, to include: - 10%

• Serve as the first point of contact for the BA in a professional, positive, and dependable manner.
• Greet all school visitors in a timely, professional manner both in person and via telephone or electronic communication.
• Accurately and efficiently evaluate constituents' needs or requests and direct them to the appropriate school or campus resource, striving to eliminate sending them from office to office in search of answers.
• Maintain positive, professional relationships with all members of the campus and local community.
• Provide information about the BA programs, instructors, classes, and procedures.
• Promote programs to prospective students, and proactively advise them of possible related courses of interest. Facilitate knowledge of available off-site programs.

Typical QualificationsEducation:

• High school diploma or equivalent
• Bachelor's degree preferred

Experience:

• Two (2) years administrative support required.
• One (1) year accounting or budgeting related skills required. Two (2) years preferred.

Special Instructions: Full-time benefits-eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM. Part-time benefits-eligible positions: Benefits include generous education assistance for the employee. Temporary, adjunct, student employment, or graduate assistant positions: Benefits are not included. Completed UCM online application for employment required. Incomplete applications will not be considered. A review will begin immediately and continue until filled unless indicated otherwise. NOTE: A background check is required for the selected candidate of all staff, faculty, adjunct, and temporary positions and any job offer is contingent on the results of this check. Student employees and graduate assistants do not require a background check to be conducted prior to employment. The University of Central Missouri is an Equal Opportunity Employer. Our faculty and staff are the university's most valuable asset, and our goal is to provide a robust Total Rewards Program designed to help them maintain a happy, healthy, and productive lifestyle. Highlights from UCM's total rewards package for full-time employees include:

• 30.25% (staff) and 6% (faculty) defined retirement contribution, paid by the university;
• Voluntary Tax-Sheltered Annuity (TSA) programs (403(b) and 457(b)) that allow eligible employees to make additional pre-tax contributions to a retirement plan;
• Employees can earn up to full tuition (15 credit hours) for themselves per academic year. Full-time employees are also eligible for up to $175 towards non-credit courses each fiscal year. Employees can earn up to full tuition for their dependents;
• Comprehensive medical, dental, and vision plans that begin on the first of the month following your date of hire. Basic dental and vision insurance paid at 100% by the university;
• Available Health and Dependent Flexible Spending Accounts;
• University-paid basic life insurance (including accidental death and dismemberment) and short-term and long-term disability insurance coverage;
• Generous leave accruals that begin accruing on your start date, plus 14 paid holidays per year.
• The UCM Childcare Center on the Warrensburg campus can provide faculty, staff, and students quality care for their children ages six weeks to 10 years.
• The Student Recreation and Wellness Center (SRWC) is free for all employees and is located on the Warrensburg campus.
• An Employee Assistance Program is available to all employees and their immediate family members to help assist with personal challenges you may face in your daily life;
• UCM offers an Employee Discount Program through Working Advantage.

To learn more about the wonderful benefits available as a University of Central Missouri employee, visit our ! 01 Will you now or in the future require employer sponsorship to acquire or maintain U.S. work authorization? This would include items such as OPT, CPT, H-1B, or employer-sponsored permanent residency.

• Yes
• No

02 How many years of administrative support experience do you have?

• No experience
• Less than 1 year of experience
• 1 year but less than 2 years of experience
• 2 years but less than 3 years experience
• 3 or more years of experience

Required Question