Office Manager - Camp Akiba : Job Details

Company Overview At Camp Akiba, we strive to encourage and support our entire camp community. While there are many summer camps to choose from, what makes Camp Akiba truly special is our people. Beyond our facilities and picturesque location, the heart of Akiba lies in its community. Camp Akiba is committed to preserving the cherished camp traditions that have stood the test of time, while constantly evolving to create and exciting and relevant experience for today's children. We combine elements of a traditional summer camp with an individualized program as unique as the campers. Camp Akiba is a safe, nurturing, and fun environment where campers of diverse backgrounds come together to learn from one another, collaborate, and cultivate friendships that last a lifetime. At Camp Akiba, all staff members are expected to lead by example, fully engaging in every aspect of camp life to create a fulfilling experience for our campers. Our core values – Authenticity, Kindness, Inclusivity, Balance, and Appreciation – guide the way we interact and support each other. The rewards of working at Camp Akiba are abundant, earned through hard work, dedication, and a shared commitment to these values. Position Title: Office Manager Position Description: We are seeking a highly organized, detail-oriented, and energetic professional to manage core administrative functions for our camp and group business operations. This role will support camper registration, staffing coordination, payroll processing, group scheduling, and communication. The ideal candidate thrives in a fast-paced environment, is comfortable managing multiple priorities, and can balance professionalism with a welcoming, service-focused approach. This is a year-round, full-time position with the ability to live on-site in Stroudsburg, PA during the camp season (May-early September), with shared housing and meals provided. During the off-season (October-April), availability is needed to work from the winter office in Gibbstown, NJ. Key Responsibilities:Camp Minder & Registration

• Manage camper and group registrations through CampMinder.
• Monitor and follow up on incomplete applications, missing information, and outstanding payments.
• Serve as one of the first lines of communication for parents, ensuring timely and accurate responses to inquiries.
• Answer incoming phone calls from clients and prospective families.

Staffing & Scheduling

• Support recruitment, onboarding, and scheduling of seasonal and year-round staff.
• Create and maintain staffing schedules (currently in Excel, with potential transition to UKG for scheduling and timecard management).
• Work closely with department heads to adjust staffing based on program needs.

Communication

• Draft and send email updates to staff, families, and group leaders.
• Maintain consistent, professional communication with all stakeholders.

Human Resources & Administrative

• Process payroll and maintain accurate employee records.
• Ensure compliance with camp policies, procedures, and employment regulations.
• Assist in developing and updating internal policies and procedures.

Group Business – Operations

• Assist in scheduling and coordinating group bookings.
• Assist in wristband distribution and maintain accurate inventory.
• Assist in pre-arrival and on-site group communications.

Qualifications

• Strong organizational and time-management skills.
• Proficiency in CampMinder, Microsoft Office, and general office software.
• Excellent written and verbal communication skills.
• Experience in staffing coordination, registration systems, or hospitality operations preferred.
• Ability to live on-site in Stroudsburg, PA during the camp season (May–early September); shared housing and meals provided.
• Availability to work from the Gibbstown, NJ office during the off-season (October–April).

As a condition of employment, all applicants must pass the Camp Akiba staff screening process which includes criminal background checks, Pennsylvania Child Abuse History Clearance (PACA), Pennsylvania State Police Criminal Record check (PSPCRC), and FBI fingerprinting. Camp Akiba is a smoke-free environment and maintains a zero-tolerance policy prohibiting the use, possession, distribution, or being under the influence of drugs or alcohol on camp property or during any camp-related activities, regardless of age or legal status. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.