Office Manager - Vermont Staffing : Job Details

We are currently looking for a professional and motivated Office Manager to play a pivotal role in the success of our company by managing the customer service and administrative functions at a Customer Service Center (CSC). Responsibilities include managing the CSC office function, which may include running reports, payroll, scheduling employee training and handling office supplies and equipment. Design and implement efficient office processes and procedures. Ensure efficient execution and compliance of processes and procedures, which may include customer account and billing processes, credit and collections, bank deposits, petty cash, fuel inventory, and general delivery and service. Recruit, manage and train Customer Service Representatives ensuring maximum productivity, customer satisfaction and compliance. Resolve customer complaints, research complex customer issues and monitor Customer Service team call transactions.

Why join the Suburban Propane team? We care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: medical, dental, and vision (eligibility after just 30 days of employment), paid time off that increases with tenure, a 401(k) with company match and immediate vesting, a new employee training program and many opportunities for continued learning and career development, disability and life insurance, employee recognition program, generous tuition assistance program, and propane discounts.

Qualifications include a minimum of 3 years of related experience, high school diploma or GED (associate's degree preferred), advanced customer service skills including experience dealing with complex customer service issues, and solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports.

Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.