Office Manager - Metro Water Recovery : Job Details

Metro Water Recovery in Denver, CO - a nationally recognized leader among clean water utilities, provides wastewater conveyance and treatment services for 2.2 million people in the Denver Metro area. At Metro, we help you be your best so we can do our best. You will join a team that offers stability, flexibility, and the opportunity to make a difference. We take pride in being part of an industry-leading team who serves the community by protecting the regions health and environment. About The Department The Environmental Services (ES) Department plays a vital role in fulfilling Metros mission to protect the regions health and environment by cleaning water and recovering resources. The department is responsible for a wide range of scientific, technical, and regulatory activities that support clean water operations and environmental stewardship. These responsibilities include implementing Metros Industrial Pretreatment Program; conducting sampling for compliance monitoring, Annual Charges, process control, pilot projects, and ambient stream, lake, and groundwater conditions; and performing laboratory analyses to support these efforts. The department also provides essential analytical, regulatory, and technical support services across the agency to help ensure water is clean and safe for agriculture, aquatic life, recreation, and water supply. Why Its a Great Opportunity As the ES Department Coordinator, you will report to the Director of Environmental Services and will serve as a central hub within a fast-paced, mission-driven department. This is an excellent opportunity to apply your organizational skills, attention to detail, and communication abilities in a collaborative environment that values operational excellence. In this essential role, youll provide administrative and operational support that contributes to the departments day-to-day effectiveness. You will assist leadership with scheduling, reporting, and coordination activities, playing a key role in supporting the success of Metros environmental programs. Metro offers competitive compensation, excellent benefits, and a workplace that values your contributions and supports your professional growth. How To Be Successful In The Role Youll thrive in this position if you're detail-oriented, highly organized, and an effective communicator. Your success will come from your ability to provide coordination and administrative support for a wide range of departmental work including budget development and management activities, scheduling and planning meetings, developing and managing complex business processes and tracking and reporting systems. Because youll be handling sensitive and sometimes confidential information, a high level of professionalism and discretion is essential. Success in this role also requires a proactive mindset, a willingness to learn, and the ability to prioritize tasks for multiple groups with different operational needs. A high level of proficiency with Adobe Acrobat and Microsoft Office 365 is essential, and the ability to build positive working relationships across teams will help you thrive. Your Future In This Role This is more than an administrative positionits a chance to contribute to work that directly impacts community health and environmental protection. Over time, youll gain deep insight into how Metro supports sustainable water recovery and regulatory compliance. As you build strong relationships and develop a thorough understanding of department operations, opportunities for growth and advancement will follow. Join us in supporting the professionals who protect our regions health and environment by cleaning water and recovering resources every day! General Statement Provides operational and administrative support in the Environmental Services department. Responsible for coordinating and tracking all activities associated with multiple Environmental Services department programs including the Employee Onboarding Program and the Employee Training and Development Program. Reports to the Director of Environmental Services. Examples of Duties

• Responsible for the administration and management of critical ES programs such as the ES Employee Onboarding Training and Development program, Department Remote Work, and Travel requests. Assist with the development of associated business processes and once finalized, manage the associated workflows. Responsible for all associated coordination, scheduling, tracking and reporting activities.
• Responsible for completing operational and administrative assignments that are varied and complex in nature and which may be politically and/or legally sensitive.
• Assist with the development and tracking of the Department budget. Prepare budget reports and analysis. Ensure that all budget activities meet deadlines.
• Assist the Director of ES with the creation and maintenance of document/report review requests, approval, and signature to ensure compliance with regulations and procedures.
• Identify alternative solutions and/or opportunities for department program and business process improvements. Assist with the development and implementation of change management activities.
• Assist with the annual charge coordination efforts at Metro.
• Assist with the planning and scheduling of department and other internal and external meetings. Handle all schedule coordination, room reservations and set up, food and materials planning and provide support for the preparation of agendas, presentations and meeting notes.
• Manage the Department Teams Site and SharePoint Pages.
• Manage the scheduling calendar of the Director and other division heads in ES, as assigned.
• As directed, ensure timely archiving of department hard copy and electronic files.
• Responsible for formatting, editing and proofreading for typographical and/or formatting errors, documents and reports of a technical and/or regulatory nature and which are often formal submittals to federal, state and other agencies and/or may support Metro projects and other efforts.
• Provide administrative support to division heads and staff as assigned.
• Perform other tasks and special projects as assigned.

Qualifications Knowledge of:

• General office processes and procedures
• Advanced-level knowledge of Adobe and MS Office software including Outlook, Word, Excel, Teams, Power Point, and SharePoint
• Grammar, spelling and punctuation
• Records management practices and systems
• General budget development and management principles and procedures

Skilled At

• Highly proficient with Adobe and MS Office software including Outlook, Word, Excel (specifically importing/exporting data and information, using functions to analyze and graph financial and other data), Teams, Power Point, and SharePoint
• Providing operational and administrative support to director-level staff in a fast-paced, technical and/or regulatory organization
• Organizing and planning to ensure timely and accurate execution of responsibilities
• General mathematics, specifically to support development, tracking and reporting of budget information
• Clear and concise verbal and written communication
• Taking minutes of meetings and summarizing discussions
• Identifying and implementing business process improvements

Ability To

• Exercise sound discretion regarding sensitive and confidential topics and/or situations
• Multi-task and handle multiple, often competing priorities
• Work in a fast-paced environment
• Perform at a high level while meeting deadlines
• Be flexible and adaptable
• Plan and coordinate work
• Effectively work independently
• Establish and maintain effective working relationships.
• Work under pressure and handle multiple and competing demands

Education Bachelors degree or equivalent in business, communication, science or other related areas. Employment Type: Full Time Salary: $59,987 - $83,658 Annual Bonus/Commission: No Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Administrative
• Industries Air, Water, and Waste Program Management

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