Office Manager - Servpro : Job Details

SERVPRO of Gaithersburg/Germantown is hiring an Office Manager! SERVPRO of Gaithersburg/Germantown offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

As the Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.

Key Responsibilities

• Assist in hiring office personnel and ensure employment best practices and compliance
• Manage the training and development plans for office team
• Oversee performance management for office team
• Deliver financial reporting as needed
• Verify and analyze franchise performance reports
• Assist with office staffing and compensation plan as needed
• Understand/Complete audits for job files for insurance clients
• Complete estimates

Position Requirements

• Xactimate proficient
• IICRC certification/experience
• At least 1 year of management and/or supervisory experience
• At least 3 year of customer service and/or office-related experience
• Excellent written and verbal communication skills
• Exceptional organization and planning capabilities, strong attention to detail

Skills/Physical Demands/Competencies

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

Each SERVPRO Franchise is Independently Owned and Operated.

Compensation: $50,000.00 - $65,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in peoples lives each and every day! Were seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.