TITLE: Office Clerk REPORTS TO: Director of Entitlements DEPARTMENT: Finance / Admissions - 219 East 121st St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages-and across all five boroughs-beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers:
- A 35-hour work week (as opposed to a 40-hour work week)
- Vacation Plan and Holiday Schedule
- Life Insurance
- Medical Insurance (Two Plans)
- Dental and Vision Insurance
- Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
- Long-Term & Short-Term Disability
- Flexible Spending Account/Health Reimbursement Account
- 403(b) Plan
- Corporate Counseling Associates (CCA) EAP benefit
- Ability Assist Counseling Services (through The Hartford)
- Commuter Benefits
- Educational Assistance Programs
- Special shopping discounts through ADP Marketplace and PlumBenefits
- RUFit?! Fitness Program
- Legal Assistance through ARAG
- Optum Financial Service through ConnectYourCare
- Benefit Advocacy Center through Gallagher
MAJOR FUNCTIONS: The Office Clerk is responsible for updating consumer files and ensures they are accurate and accessible for employees. The Office Clerk is responsible for performing administrative tasks to support daily business operations. The Clerk's duties include responding to phone calls, emails, maintaining an organized filing system, sorting mail, scanning, and faxing documents. SPECIFIC DUTIES & RESPONSIBILITIES: • Organize and maintain consumer files to ensure they are accurate, accessible and up-to-date. • Scanning, copying, and printing documents • Sorting mail, distribution to appropriate employees, and re-routing misdirected mail • Communicate daily with facilities to verify consumers appointments • Maintain the filing system in place for Entitlement active and inactive charts scanned to Cloud storage • Maintain, create, and manipulate Excel spreadsheets • Take minutes during meetings • Orders office supplies • Perform other duties as requested REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES • High School Diploma • One year of experience in an office setting, in an administrative capacity. • One year of experience with filing, faxing and sorting mail. • Knowledge of HIPAA is preferred but not required. • Must be able to uphold confidentiality intact regarding consumer charts and in admissions/entitlements interviews. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.