Office Clerk - SIGMA : Job Details

Job ID: 777509 - Office Clerk Location: Worcester, MA (Onsite - 324-R Clark Street) ⏳ Contract: 3 months Client: Commonwealth of MA - DDS Central Residential Services Position Summary: Sigma, Inc. is seeking an Office Clerk to support the DDS Central Residential Services office. The role involves front-desk reception, administrative assistance, and clerical support while ensuring professionalism, confidentiality, and efficiency in daily operations. Key Responsibilities:

• Manage front desk reception and monitor visitor area.
• Answer and direct phone calls, addressing inquiries with discretion.
• Maintain conference room schedules, confirm reservations, and set up rooms.
• Sort/distribute incoming and outgoing mail, faxes, and packages.
• Provide administrative support including filing, copying, scanning, data entry, and report generation.
• Handle confidential information with appropriate safeguards.
• Draft and process correspondence, spreadsheets, and meeting minutes.
• Track deadlines and manage dated information.
• Maintain organized, confidential filing systems.
• Update and maintain Excel and Access databases.
• Assist with updating procedure manuals and contact lists.
• Maintain and troubleshoot office systems (copiers, A/V, postage meter) and coordinate IT support.
• Support HR functions: schedule interviews, contact references, and coordinate onboarding activities.

Qualifications:

• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Proficiency with MS Office Suite (Excel, Word, Access).
• Ability to maintain confidentiality and handle sensitive information.
• Experience in administrative or clerical roles preferred.