Office Clerk - Hershey Entertainment & Resorts : Job Details

Greet guests at the front counter, including assisting with check in/check out, answering guest's questions and completing reservations. Participate in Roadside check in Process closing reports in accordance with HE&R standards Process cash and credit card transactions in accordance with HE&R standards Maintain Office and Lobby Cleanliness Assist with minor guest opportunities and resolution Participate in campground site inspections to support visual check in/check out Provide exceptional customer service both in the office and during site visits Provide feedback regarding processes, guest experiences and employee training Maintain positive, professional and safe work environment Assist guest with all aspects of the game room including stocking and maintaining brochure racks Maintain after hours security binder Deliver after hours cabin keys Maintain accurate account of arrivals/departures for the day Communicate clearly with Housekeeping Supervisor and outside team via 2-way radio Pr...Office Clerk, Clerk, Hotel, Business Services, Skills, Office