Office Assistant - Cape Cod Community College : Job Details

About Cape Cod Community College: Cape Cod Community College is a place of personal discovery, enrichment, and professional development for those just beginning the quest and for those at many points along the path of higher education throughout life. It is a caring, comprehensive institution that belongs to the people it serves and responds to their individual and community needs. Students attending Cape Cod Community College are striving for personal excellence, and are finding it, day after day. Graduates of the College can be found in all levels of private business, the professions, and public service, and they excel at what they do. For students seeking to lay a foundation for further study, there is no better place to begin than at Cape Cod Community College. In today's highly competitive market place, the well prepared transfer student is the most aggressively recruited person in higher education. For many Cape Cod Community College graduates, that Associate Degree opens the door to institutions that were just not an option after high school. And, when you consider the savings in the overall cost of a four-year degree at either a public or a private university, starting at Cape Cod Community College becomes an incredible bargain that blends quality with unmatched value. The students' education is the first priority at Cape Cod Community College. As a learning-centered community, we value the contributions of a diverse population, welcome open inquiry, and promote mutual respect. The College offers a strong educational foundation of critical and creative thinking, communication competency, and a global, multicultural perspective that prepares students for life and work in the 21st century. Our liberal arts, sciences, and career programs provide educational pathways that serve the varied social, economic, and demographic characteristics of our community with a distinctive focus on sustainability. We honor our past, celebrate our present and imagine our future. Job Description: GENERAL STATEMENT OF RESPONSIBILITIES: The Office Assistant provides front-desk support, performs clerical and organizational work, and provides assistance with compliance efforts. This role supports students and visitors by maintaining confidentiality, ensuring efficient day-to-day operations, managing communications, and creating a welcoming and well-functioning office environment. This role involves on-site, office-based work on the West Barnstable, campus and is not eligible for remote work. Responsibilities also include frequent interaction with students, including those seeking support for mental wellness and related concerns. EXAMPLES OF DUTIES:

Greet and check-in students in a professional and welcoming manner.

Answer and direct phone calls, take messages, and respond to departmental email.

Process intake paperwork and ensure completion before sessions.

Maintain the cleanliness and organization of the front desk and waiting area.

Order and manage office supplies.

Ensure forms, brochures, and patient materials are stocked and up to date.

Communicate appointment changes or urgent issues with staff and students.

Assist with interoffice communication and staff coordination.

Adhere to all privacy laws and FERPA requirements.

Ensure that confidential information is securely stored and only accessed by authorized personnel.

Follow all department and college policies and procedures.

Provide administrative support for the creation and management of the College's Annual Security Report and Clery Act compliance, including documentation, editing, data collection, and training file tracking.

Serve as a member of the Clery Compliance Committee.

Use Electronic Health Records (EHR) software and all college technologies effectively.

Help troubleshoot basic tech issues for scheduling, telehealth platforms, or documentation systems.

Assist with office coverage, program planning, and projects across all areas of Student Wellness

Perform other related duties as assigned in support of the department.

Requirements: MINIMUM QUALIFICATIONS:

High school diploma or equivalent.

One year of administrative or front desk experience, preferably in a college or student services setting.

Excellent interpersonal and communication skills, especially in working with students who may be in distress.

Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.

Proficiency with Microsoft Office Suite and general computer systems; ability to learn campus software tools.

Demonstrated ability to handle confidential information with discretion and professionalism.

ADDITIONAL PREFERRED QUALIFICATIONS: Experience with compliance-related tasks (e.g., Clery Act). Equivalency Statement Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position. Additional Information: COMPENSATION: $20.00 per hour for up to 18 hours per week during the Academic Year. Part-time, non-benefited, non-unit position. APPLICATION DEADLINE: Immediate need; applications reviewed upon receipt. Please visit our website at www.capecod.edu for information on Cape Cod Community College. This appointment is subject to the FY2026 budget appropriations. Appointment subject to SORI (Sex Offender Registry Information), publicly accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks. The College cannot consider applicants who do not have the ability to work in the United States without assistance from the employer. Cape Cod Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and College policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Application Instructions: **ALL APPLICATION MATERIALS MUST BE SUBMITTED ELECTRONICALLY IN ORDER TO BE CONSIDERED.** Begin the online application process by going to the APPLY NOW link. During the process you will be given an opportunity to upload required documents : a cover letter addressing how you meet the minimum requirements of the position and resume (failure to submit requested documents may result in disqualification) . Please note that finalist candidates will be asked to provide three current professional letters of reference and transcripts. See the FAQ for using our online system. Please contact us if you need assistance applying through this website. Returning Applicants - Login to your Cape Cod Community College Careers Account to check your completed application.