Office Assistant
The Office Assistant serves patients through courteous greetings, answering questions, and providing excellent communication via in person, phone, messaging, and email. The position's primary responsibilities will include phone scheduling for jobs, entering charges, posting payments, invoicing, filing, typing correspondences and job proposals, mail along with general office duties. The Office Assistant secondary duties will be to support the office and/or perform that position's duties when required, manage projects by multitasking and prioritizing without supervision, and excel as a solution-driven team member. Office Assistant will use the Google Suite, Microsoft, and other administrative/financial technology platforms daily.
Essential Duties, Functions, and Responsibilities:
- Responsible for meticulous tracking of all monetary transactions including invoicing, payments, cash check and credit card proceedings.
- Confidently and effectively execute timely decisions impacting daily operations, including the scheduling of personnel, reports, and other tasks as assigned.
- Ensure accuracy and completion of intake uploading of this information to the corresponding technology platform. This includes all financial information.
- Partake in multi-projects and solution-driven roles to enhance the effectiveness and quality.
- Answer telephones, direct calls, take messages, maintain and update filing, mailing, and database systems, and compile, copy, sort, fax or file all records of office activities, business transactions, and other assignments.
- Greet and assist all personnel with a courteous and caring demeanor, exhibit exemplary attendance and punctuality, and support office and personnel as needed.
- Communicate with personnel, employees, and other individuals to answer questions, disseminate or explain information, compassionate and timely approach.
- Record and collect all personal information and financial payments while protecting customers' information by maintaining confidentiality.
- Have a thorough knowledge of, and compliance with, company policies and procedures.
- Perform other duties as assigned.
Education and Related Experience: A high school diploma or equivalent GED is required. Previous front office experience preferred.
Knowledge, Skills, and Abilities: Knowledge of administrative and clerical procedures and systems such as word processing, data entry, file and record management, and other office procedures. Knowledge of general business principles, including billing, sched