Office Assistant - Eastern Connecticut Health Network : Job Details

Office Assistants provide clerical and administrative support in medical office settings. They are responsible for greeting patients in person and over the phone, providing information, verifying insurance, scheduling appointments, verifying and updating patient information, collecting co-pays, providing forms for completion, obtaining pre-authorizations, arranging for referrals and testing, obtaining signatures, following established escalation procedures and communicating with office staff and providers. Office Assistants must demonstrate attention to detail, accuracy, professional etiquette and superior customer service skills at all times. EDUCATION/ CERTIFICATION: High school diploma or equivalent required EXPERIENCE: Knowledge of medical terminology Medical office experience preferred COMPETENCIES: Some knowledge of computer scheduling systems, preferably Meditech and Ntierprise. Excellent customer service and interpersonal skills. Comfortable working in a fast paced confidential...Office Assistant, Assistant, Healthcare, Business Services, Medical, Patient, Skills