Office Assistant I - GLPP Family Practice - UPMC : Job Details

Are you ready to make a difference in the lives of your patients? Look no further! Great Lakes Physicians Practice is thrilled to offer an exciting opportunity for a full-time **Office Assistant** to support our Jamestown Family Practice Office. If you're passionate about efficient patient care, excellent communication, and contributing to a dynamic team, this role is for you.**_Why Choose Us?_**+ **Meaningful Work:** As an Office Assistant, you'll play a vital role in making and scheduling patient appointments, ensuring timely and efficient service.+ **Work-Life Balance:** Enjoy a Monday-Friday daylight schedule- **no evenings, weekends, or holidays!**+ **Patient-Centric Approach:** Assist patients both in person and over the phone, providing essential information and collaborating with various departments.+ **Ideal Candidate:** If you have prior experience in an outpatient medical office, are comfortable with high call volumes, and have a knack for electronic medical records and medical terminology, we want to hear from you!+ **Make an Impact:** Explore this opportunity and discover how you can positively influence the lives of others while building the career you've always dreamed of. Apply today!**Responsibilities:**+ Verify necessary information and records in the medical record and computerized scheduling system.+ Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.+ Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.+ Maintain clean, orderly waiting area including beverage area and reading materials.+ Prepare patient charts for upcoming appointments.+ Answer telephone, screens calls, takes messages, and provides information.+ Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.+ Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.+ Answer questions regarding patient appointments and testing.+ Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.+ Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.+ High school diploma or GED is required.+ 1 year work experience, preferably in a medical office setting.+ Knowledge of medical terminology preferred.+ Word processing and computer experience preferred. **Licensure, Certifications, and Clearances:**+ Act 34**UPMC is an Equal Opportunity Employer/Disability/Veteran**