Office Assistant 2, G-9 - New York State Civil Service : Job Details

NY HELP Yes

Agency Motor Vehicles, Department of

Title Office Assistant 2, G-9

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 09

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $42641 to $52413 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 6 Empire State Plaza

Swan Street Building

City Albany

State NY

Zip Code 12228

Duties Description As an Office Assistant 2 in the Custom Plates Unit (CPU), you will answer phone calls regarding CPU work, peeling plates, and undeliverable plates. You will establish customer needs and thoroughly explain options, Vehicle & Traffic Law requirements, and general DMV information. You will perform DPPA steps to ensure proper vetting of all customers. You will review and process custom plate applications (CP-30, MV-440H, MV-440V, MV-82, etc.) and related documents for accuracy, completeness, and authenticity.You will also perform the more difficult or complicated clerical processing and office support work for which substantive knowledge of the program area is required. Your assignment can encompass a wide range of office support and clerical activities.Activities may include but are not limited to:• Customer support via telephone• Daily checking of work on hand• Review and processing custom plate applications• Coordinate with unit supervisor to maintain workflows• Alleviate any workflow issues that may arise

Minimum Qualifications To be eligible for the Office Assistant 2, G-9 position you must meet one of the following conditions as detailed below:NY HELPS*: One year of clerical experience.Transfer:One year of permanent, contingent-permanent, or 55b/c service allocated to a G-7 or higher eligible for transfer under Section 52.6 or Section 70.1 of Civil Service Law, or currently serving in the title and eligible for reassignment.Reinstatement:If you previously served in this title or in a title otherwise transferable to this title, you may be considered for reinstatement pursuant to Civil Service Law, if it is in the best interest of the agency. If you left state service more than one year ago, the reinstatement must also be approved by the Civil Service Commission. All reinstatements must serve a mandatory 52-week probation period.*This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Additional Comments Hours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS/Compressed work week and Telecommuting.There are many benefits to working for the DMV! Including:o Paid Leaveo Paid Holidayso Pensiono Health Insuranceo Dental & Vision Coverageo Flex Spendingo Voluntary 457B Retirement Saving Programo Health Care Spending Accounto Tuition Assistance Programs o Public Service Loan Forgiveness Programo Transportation Savings Programo Employee Assistance Programs For additional information about the benefits of being a state employee, visit the Office of Employee Relations website at Department of Motor Vehicles (DMV) is committed to being a model employer for people with disabilities. DMV's commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please contact DMV's Office of Diversity, Equity, Inclusion & Accessibility at [email protected] is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve.

Some positions may require additional credentials or a background check to verify your identity.

Name Rob Stoddard

Telephone

Fax

Email Address [email protected]

Address

Street 6 Empire State Plaza

Swan Street Building

City Albany

State NY

Zip Code 12228

Notes on Applying Send a cover letter, referencing the Vacancy ID noted at the top of this posting, along with your clear and concise resume, stating your current Civil Service title, if applicable, and indicating how you believe you meet the qualifications for appointment.Please note: Candidates applying from outside DMV may be asked for their Social Security number to verify NYS employment history and transfer eligibility.