Office Assistant 2, Central Office; - StateJobsNY : Job Details

The Office of Mental Health (OMH) is recruiting to fill multiple Office Assistant 2, G-9, positions in the Office of Financial Management, Capital District Patient Resource Office.

The Patient Resource Office is responsible for documenting financial resources of mental health clients and/or their family members in order to determine reimbursement sources to pay for services and to determine eligibility of benefits. The incumbents of these positions will be responsible for daily office support tasks.

Duties include, but are not limited to, the following:

• Process Supplemental Nutrition Assistance Program (SNAP) applications.
• Work within the Medicaid Welfare Management System (WMS) and EMedNY, along with various other systems to maintain and collect necessary financial data.
• Process Personal Needs Allowance (PNA) eligibility lists and adjust PNA benefits for working clients.
• Monitor and track status of program activities using various reports, client rosters and logs.
• Analyze routine reimbursement and demographic data, making appropriate decisions regarding case routing and resolution.
• Perform clerical duties such as filing, forms completion, data entry and special projects.
• Provide support to professional staff by performing follow-up work as needed.
• Provide backup to other support staff.

Minimum Qualifications

Non-Competitive HELPS Opportunity: One year of clerical experience.

Transfer Opportunity: Candidates must have permanent status as an Office Assistant 2, Grade 9, and be eligible for lateral transfer, OR be eligible for transfer via 70.1 of the Civil Service Law.

Additional Comments

Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.

Some positions may require additional credentials or a background check to verify your identity.