Office Assistant 1 (NY HELPS) - SUNY Plattsburgh : Job Details

ATR (Position) Position Details Search Number CPJ # 8922 Title Office Assistant 1 (NY HELPS) Category Clerical/Maintenance/Service Department Admissions - Graduate Position SummaryGraduate Admissions serves to attract and enroll a qualified and diverse population of new graduate students. We are committed to setting students on a path to success by providing professional guidance throughout the new student enrollment process. Our team continually strives to develop and refine strategies that enhance productivity, use resources efficiently, deliver desired outcomes, and promote collaboration between our office, SUNY Plattsburgh faculty and staff, and our professional colleagues at P-12 schools, colleges, and businesses and organizations throughout New York State and beyond. We are part of the Enrollment and Student Success division supports a student's entire collegiate experience from the point of admission through to graduation. We partner with students, faculty and staff to provide a network of opportunities and services that lead to student success. Collectively, the division of Enrollment and Student Success positively influences the health, safety and well-being of the student body. The shift for this position is Monday thru Friday, 8:00am to 4:00pm. Examples of Duties & Responsibilities: The Office Assistant 1 (OA1) serves as the first point of contact for the office providing outstanding customer service by answering the main phone line, and responding promptly to emails and text messages. This role also manages incoming and outgoing mail, oversees office supply inventory, and coordinates ordering and purchase requisitions. Assisting in the support of application processing, including data entry and quality assurance, as well as assisting with forms completion and event planning is also included. As SUNY Plattsburgh is an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidate must demonstrate an understanding of and sensitivity to diversity, inclusion, and equity-minded policies, programs, and practices. Required Qualifications:

• Must be eligible for permanent appointment to this title pursuant to civil service law.
• A demonstrated ability to work effectively and collegially with a variety of individuals.
• Effective communication skills, written and verbal.

For those currently on a civil service list:

• If you receive an emailed canvass letter, you must respond interested and complete an online application to be considered.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. Minimum Qualifications for applicants not currently civil service eligible for the title:

• There are no minimum education or experience requirements for this title.

Preferred Qualifications:

• Prior experience in an office setting
• Ability to complete work accurately while experiencing interruptions
• Familiarity with SUNY and/or higher education
• Experience with a customer relationship management system such as Slate
• Google Workspace (Docs, Sheets, Slides, Gmail) and Microsoft Office Suite (Word, Excel, PowerPoint)

Salary (Applicant View) $36,232 - $44,828 in accordance with CSEA Salary Schedule, plus excellent benefitsClosing Date 09/15/2025 Open Until Filled Yes To receive full consideration, supply all requested documents by: 09/15/2025 Special Instructions to ApplicantsIf a canvass letter is emailed, you must respond interested and complete an online application to be considered. Please include a complete application and contact information for three current professional references. A resume is also strongly encouraged. Additional information may be requested at a later step in the process. Important Notes for those appointed under NY HELPS: Employees will have all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. EEO Statement SUNY Plattsburgh is an equal opportunity employer, committed to excellence through diversity. As an equal opportunity employer and a government contractor subject to VEVRAA, SUNY Plattsburgh complies with hiring regulations regarding sex, color, religion, national origin, disability, age and veteran status.