Nutrition Care Representative - The Chickasaw Nation : Job Details

We are currently looking for a Full Time Nutrition Care Representative to join our Okchamalis Unit 2 team located at the Chickasaw Nation Medical Center. Summary: Provides outstanding customer service through the overseeing of patient meal orders, the delivery and setting up of patient meal trays and the coordination of further patient nutrition needs. Responsibilities: * Handles routine customer complaints and incidents, exhibiting the appropriate discretion to identify situations that require the attention of supervisory personnel * Prepares nutritious and attractive meals ensuring special nutritional needs are met * Maintains proper sanitation and safety practices * Educates on menu, dietary options and healthier options and answers any questions * Review patient orders , making sure the selections comply with physician ordered modified diets * Communicates diet order and changes to ensure that patients receive accurate and timely meals and snacks * Sets up and breaks down the patient trays ensuring patient safety and satisfaction * Records, modifies and delivers food using two patient identifiers according to physician diet orders * Collaborates with nursing, identifying patients with functional impairments that may need further feeding assistance * Provides first class customer service - courteous and helpful to all internal and external customer types - Answers questions in a courteous and professional manner - Greets and engages with a smile - Determines needs, seeks positive experience and outcomes * Completes all training and development requirements and participates in continuing education opportunities * Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types - Maintains general upkeep of work area and maintains a safe environment - Maintains and promotes professionalism - Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics - Adheres to Chickasaw Nation dress code standards * Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc. * Performs all other duties as assigned Competencies: Essential: * Able to follow instructions, both written and oral * Able to adhere to all scheduling and attendance requirements * Ability to work independently * Honesty, truthfulness, reliability, accountability * Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines * Define problems, collect data and establish facts * Works well within a team * Ability to plan, organize and follow through on assignments * Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management Skills: Experience: Essential: * 1 year directly related experience Education: Essential: * High School, GED or Equivalent Credentials: Essential: * Pass general background check * ServSafe Certification Working Conditions: Essential: * Works in a hospital or clinic environment * Potential exposure to biohazards * May be required to assist individuals with unmanaged emotions * Pass pre-employment drug test * Frequently bend, kneel, stoop, push, reach * Hand-eye coordination, reach and grasp * Manual dexterity * Sometimes lift and or carry up to 25 lbs * Standing up to 100% of shift * Walking up to 100% of shift