Nutrition Assistant - Sutter Health : Job Details

We are so glad you are interested in joining Sutter Health!

Organization: ABSMC-Ashby Campus

Position Overview: The purpose of this position is patient menu management.

This includes patient contact, nutritional screening, data collection and communication of patient's needs.

Job Accountabilities:

• Assists the Clinical/Patient Services Manager in assuring that patient satisfaction levels meet survey norms or standards set by the Food Service Director.
• Assists patients with menu selection, collection of menus and patient surveys.
• Responsible for effective verbal and oral communications between the nursing units and Food and Nutrition Services.
• A background in clinical/patient services or food services is required. Areas of responsibility to include the following: Primary: Patient menu management Secondary or as needed: Trayline services
• The principal challenge is to collect and manage patient information pertaining to patient menus, diet changes, food requests and meet department timelines.
• Keep Clinical/Patient Services Manager and Clinical Dietitians informed of title daily operations of the diet office.
• Promotes customer service and satisfaction.
• Responsible for patient contact, menu management, data collection and communication of patient's needs.
• Performs nutrition screening of hospitalized patients and provides basic nutrition education.
• Responsible for communications between nursing units and the Nutrition and Food Services department regarding, patient menus, diet changes, food requests, and general patient services.
• Develops menu tallies for food production, NPOs and tube feedings.
• Must react accurately and effectively to all changes to ensure efficiency and timeliness of services to ensure accuracy of physician's ordered modified diets.
• Must keep clinical dietitians and Clinical/Patient Services Manager informed of daily operations of the diet office.
• Must be familiar with dietary restrictions on special therapeutic diets to ensure delivery of optimal patient care and satisfaction.

Education: Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's: Bachelor of Science Degree in Dietetics or Nutrition, a comparable program, or must be degree eligible within eighteen months of hire date.

Preferred Experience: Typically acquired in:

• Minimum six months customer service experience.

Skills and Knowledge:

• Ability to communicate and collaborate with a variety of people at different levels of the medical center.
• Elementary knowledge of Clinical Nutrition.
• Elementary knowledge and competency in the special needs and behaviors of pediatric, adolescent, adult, and geriatric patients.
• Elementary knowledge of JCAHO and Title 22.
• Ability to function independently.
• Ability to maintain patient confidentiality.
• Ability to participate in own performance evaluation by identifying goals, strengths, and improvement opportunities.
• Knowledge of customer service theory and practice is required.
• Ability to function effectively under high stress conditions.
• Ability to communicate effectively verbally and in writing.

Job Shift: Day/Evening/Night

Schedule: Per Diem/Casual

Shift Hours: 8

Days of the Week: Variable

Weekend Requirements: As Needed

Benefits: No

Unions: Yes

Position Status: Non-Exempt

Weekly Hours: 0

Employee Status: Per Diem/Casual

Sutter Health is an equal opportunity employer. EOE/M/F/Disability/Veterans.

Pay Range is $34.57 to $42.11 / hour

The salary range for this role may vary above or below the posted range as determined by location. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.