NON IT NON CSR Client Services Associate - Ask staffing : Job Details

All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment .Job Title: Client Services AssociatesLocation: Purchase NYDuration: 12 Months Pay Range is $33 to $33.29/hr. on W2Job Description: *This role is on-site* *Interviews will be one round of video conference* BACHELOR'S DEGREE REQUIRED Consulting Group Advisory Field Support (AFS) Product Specialist Position Summary: The Consulting Groups AFS team is the primary Advisory business contact for Wealth Management. The Advisory programs offer clients the ability to receive ongoing professional investment advice, guidance on investment selection and asset allocation construction using a variety of financial vehicles in a wrap fee structured account. The AFS Product Specialist is responsible for educating and providing subject matter expertise on Advisory program guidelines, trading support, operational processes, and navigating all systems and tools that support the Advisory business. The Product Specialist plays a critical role providing guidance on best practices to help Financial Advisors maintain and grow their Advisory business. Responsibilities

• Heavy phone contact with Financial Advisors and branch office personnel.
• Proficiently utilize all Advisory support applications as well as navigate other system tools.
• Provide proactive education and assistance on Advisory programs with respect to product, policies, procedures, and systems navigation.
• Assist with questions involving new account opening procedures, generation of proposals for active clients or prospects, trading of accounts and training on various program policies and guidelines.
• Drive process improvement efforts through feedback to Department management.
• Work collaboratively with team members by managing call volume and service levels while providing outstanding service.
• Utilize Customer Relationship Management systems effectively.
• Participate in AFS cross training programs to broaden depth of knowledge across Advisory programs.

Qualifications: Knowledge and Skills Required:

• Bachelors degree in either Economics or Finance (course work should involve investments - stocks, bonds, ETFs & Mutual funds, investment portfolio construction, Asset Allocation theory)
• Professional experience in Financial Services. Preferably in areas dealing with investments (stocks, bonds, ETFs & Mutual funds) is a plus but not required.
• Enthusiastic team player, self-motivated, ability to prioritize and work in a fast-paced environment
• Clear and efficient communicator
• Result oriented individual who is flexible and able to adaptable to change
• Strong focus on customer service.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.