NON IT Client Support - Ask staffing : Job Details

All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment .Job Title: Client SupportLocation: - Baltimore MD (Currently hybrid (3 days per week on site) but must be available to work 5 days per week in-office, in case of future return to fully onsite policy)Duration: 12 Months Contract (Possible extension) Pay Range: $20.21/hr. - $21.34/hr. on W2 BACHELOR'S REQUIRED Top 3 Skills:

• Strong written and oral communication skills
• Strong interpersonal and client service skills using computer (desktops) and telephone systems
• Critical thinking and active learning in a telework/remote or in an office environment with ability to work independently and take ownership of identifying basic problems and establish new solutions

Skills required:

• Strong written and oral communication skills
• Strong interpersonal and client service skills using video and phone technologies
• Critical thinking and active learning: Ability to identify basic problems and establish new solutions.
• Data Integrity and Validation (ability to identify anomalies and potential risk)
• In addition, an individual should understand process drivers and elements of risk inherent to specific processes. Works to augment and enhance technical skills as needed.
• Client impact: An understanding of how an individual's processes impact the overall client experience. Provides input in defining client needs and implements solutions. Correspondence to client inquiries (both internal and external clients) occurs in a timely and professional manner
• Communication Skills: The ability to express ideas clearly, demonstrating the capacity to communicate effectively both verbally and in writing
• Efficiency, Ownership, and Teamwork: The ability to work independently and with a team to complete tasks in a timely and accurate manner, utilizing available tools to expedite the process in a telework and office environment
• Contribute analytical capability and/or knowledge and experience to problem resolution and idea generation

Skills Desired:

• Working knowledge of basic financial principles
• Exceptional client service skills and practices using telephony and other Firm technology
• Analytical skills with understanding of systems dependencies and downstream financial impact

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.