Non-Electrically Qualified Collector - Physical - PA Revenue Operations - Waynesboro Service Center - First Energy Corporation : Job Details

Revenue Operations Non-bargaining / Non-Electrically Qualified - Collector This is an open position with FirstEnergy Pennsylvania Electric Company, a subsidiary of FirstEnergy, Corp. This position is part of Revenue Operations and reports to the Supervisor, Operations. Responsibilities: This position performs a variety of duties in accordance with the Company's customer service standards to encourage the collection of delinquent accounts. Daily assignments are prepared in an electronic format (handheld computer), and paper documents for the explicit purpose of addressing delinquent residential and nonresidential accounts. Retrieving and organizing daily collections work. Making customer contact at individual customer locations to address past due balances. Delivering field notices in compliance with various state regulations. Terminating accounts for nonpayment via Over the Air / Remotely if satisfactory payment is not received/verified. Troubleshooting technical issues with computer, ...Operations, Revenue, Electrical, Collector, Customer Service, Operation, Manufacturing