No experience needed! FULL TRAINING! Customer service/sales! - RADIANCE MARKETING : Job Details

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• 401(k)
• Health insurance
• Paid time off

Entry Level Customer Service/SalesBENEFITS

Competitive Compensation

Coaching and Mentoring

Team Environment

Career Growth Opportunities

KEYS RESPONSIBILITIES We are seeking a Customer Service and Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. ROLES

• Conducting B2B presentations for our clients
• Identify the customer's problem, collect relevant information, and provide solutions
• Refer to premade scripts for a variety of customer service topics
• Use best practices in customer service techniques to develop rapport and build relationships with customers
• Document all customer interactions
• Meet personal and team quotas
• Attend trainings to maintain up-to-date skills and knowledge

REQUIREMENTS

• High school diploma/GED
• Previous experience as a Customer Service Representative or in a similar role is preferred
• Excellent written and verbal communication skills
• Understanding of active listening techniques
• Ability to work well under pressure
• Highly organized with the ability to prioritize projects and manage time effectively

Compensation: $27.00 per hour To see all available job openings and apply, click the find jobs buttonRadiance Marketing is located in Midtown Manhattan. We are a Marketing, Sales, and Brand Development firm, providing services to some of the most well-known companies in a variety of industries. At Radiance Marketing, we are focused on achieving what other traditional forms of sales and marketing cannot: long-term customer relationships. Our world renowned consulting provides clients with the results they need to excel in their field and elevate their goals