Nightclub and Entertainment General Manager - Future Factory : Job Details

Job Description

Future Factory LA LLC is seeking a dynamic, seasoned, and highly organized General Manager to oversee all aspects of our nightclub and multifaceted entertainment venue. The GM will be responsible for leading a cross-functional team, managing daily operations, driving revenue, and delivering exceptional guest experiences across nightlife, private events, and creative programming. This role requires an individual with a strong background in hospitality management, team leadership, operations, and brand integrity.

Key Responsibilities1. Operational Leadership

• Oversee day-to-day operations of the nightclub and entertainment venue, including front-of-house (FOH), back-of-house (BOH), bar, security, VIP department and tech teams.
• Ensure all venue operations adhere to safety, licensing, and compliance regulations (ABC, fire codes, health inspections).
• Execute SOPs for all departments to ensure consistency and efficiency.
• Manage inventory, procurement, and vendor relations for bar, production, and facilities.

2. Staff Management

• Hire, train, schedule, and manage performance of FOH/BOH staff, security, bartenders, VIP hosts, VIP servers and potential new support roles.
• Foster a positive and professional work culture aligned with the brand ethos of Future Factory.
• Lead weekly team meetings, set performance KPIs, and manage conflict resolution when needed.

3. Financial Oversight

• Manage venue P&L. Maintain budgets in coordination with ownership and finance leads.
• Forecast and analyze revenues, expenses, labor costs, and margins.
• Work with promoters, booking agents, and partners to ensure financial goals of events are met or exceeded.

4. Guest Experience & Brand Representation

• Champion an exceptional guest experience that reflects Future Factory's unique identity and creative ethos.
• Resolve customer complaints and VIP service issues with professionalism and efficiency.
• Ensure visual presentation, ambiance, cleanliness, and staff demeanor reflect the brand at all times.

5. Event & Programming Coordination

• Work with creative and booking teams to support events including DJ nights, live performances, brand activations, and private rentals.
• Coordinate event logistics including staff allocation, technical production, and crowd control.
• Ensure each event is executed seamlessly while maintaining profitability and safety standards.
• Support venue promotions, partnerships, and community outreach in collaboration with marketing leads.
• Ensure GM presence at key events and maintain positive public-facing relations with guests, artists, and collaborators.

Qualifications

• Minimum 3 years of experience in nightclub or high-volume venue management.
• Deep understanding of nightlife operations, bar management, and event logistics.
• Proven experience managing large teams in a dynamic environment.
• Strong financial acumen with ability to manage budgets, reports, and vendor negotiations.
• Excellent communication, leadership, and organizational skills.
• Ability to work late nights, weekends, and holidays as required.

Preferred Traits

• Passionate about music, nightlife culture, and immersive entertainment.
• Familiarity with Los Angeles nightlife, licensing requirements, and labor regulations.
• Comfortable operating under high-pressure situations with calm and confidence.
• Experience working with creative teams or in multidisciplinary venues a plus.