Night Auditor Position - Starting at $18 - Hiring Immediately - Hotel Julien : Job Details

Join HOTEL JULIEN as a Night Auditor! Step into a lively environment where every night promises new interactions and experiences! As a crucial point of contact for our overnight guests, you will play a vital role in creating memorable moments - turning late check-ins into warm welcomes and ensuring a smooth transition to the next day. Enjoy a fun and flexible workplace that values energy and professionalism, allowing you to showcase your personality while delivering exceptional service. This onsite position offers an attractive pay rate of $18 per hour, making it both rewarding and fulfilling. Whether you're looking for full-time or part-time opportunities, you'll thrive in a dynamic atmosphere that encourages growth and teamwork. Don't miss out on the chance to be part of our vibrant hotel family - apply today! Make a Difference as a Night Auditor As a Night Auditor at HOTEL JULIEN, you'll be at the heart of overnight guest interactions, assisting with late check-ins and early check-outs to ensure a seamless experience from start to finish. Your primary focus will be responding to guest inquiries promptly and professionally, addressing needs and resolving any concerns, all while performing essential end-of-day financial reconciliation. By embodying our fun, energetic culture, you'll create spectacular guest experiences that leave lasting impressions. Your role will not just be about managing reservations; it's an opportunity to craft moments of joy and comfort for every guest who walks through our doors overnight, and to ensure the financial accuracy of the day's operations. If you're passionate about hospitality and dedicated to making a difference, this position is perfect for you! What You'll Be Doing (Key Responsibilities) As a Night Auditor, you'll blend exceptional guest service with critical financial duties. Your responsibilities will include:

• Front Desk Operations & Guest Services:
  • Welcoming and registering late-arriving guests and processing early check-outs.
  • Answering phones, taking reservations, and scheduling wake-up calls.
  • Responding promptly and professionally to guest inquiries, requests, and concerns.
  • Providing information about hotel services, amenities, and local attractions.
  • Handling any guest complaints or emergencies with patience and diplomacy.
  • Processing payments (cash, credit card, direct bill) and managing cash drawers.
• Financial Auditing & Reconciliation:
  • Performing nightly audits of the hotel's financial transactions (room revenue, food & beverage, other services).
  • Reconciling all accounts, including guest ledgers, cash receipts, and credit card transactions, to ensure accuracy.
  • Investigating and resolving any discrepancies or out-of-balance situations.
  • Posting room rates and taxes to each guest folio at the close of business.
  • Preparing and generating daily financial reports for management (e.g., revenue breakdowns, occupancy rates, audit reports).
• Security and Safety:
  • Monitoring hotel security systems, including surveillance cameras.
  • Conducting regular security rounds to ensure the safety and security of guests, employees, and property.
  • Responding to and documenting any incidents or emergencies, following established protocols.
• Administrative & Communication:
  • Inputting and receiving guest information into the Property Management System (PMS).
  • Communicating pertinent shift information to the next shift and direct supervisor.
  • Completing daily shift checklists.

What You Need to Be Successful To excel as a Night Auditor at HOTEL JULIEN, you'll need a blend of technical proficiency and interpersonal skills. Knowledge and Skills Required:

• Strong Computer Skills: Essential for utilizing various hotel management software (PMS) to manage reservations, check-in procedures, and perform nightly audits efficiently. Proficiency with Microsoft Office Suite (especially Excel) is a plus.
• Personal Skills: Excellent communication and problem-solving abilities to interact effectively with guests and address their needs, even during quiet hours. A friendly demeanor and a knack for multitasking will help you thrive in our fast-paced environment.
• Attention to Detail: A keen eye for detail is crucial to ensure every guest's experience is exceptional and all financial records are accurate during the reconciliation process.
• Reliability & Responsibility: You'll be comfortable working independently and demonstrating a high degree of responsibility, especially during overnight shifts.
• Basic Math & Accounting Skills: Fundamental understanding of financial reconciliation processes.

Join Us! We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!