Night Auditor (Part-Time Overnight) - Hyatt : Job Details

Find your place at Hyatt Regency La Jolla:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation, Authenticity. Innovation, Hyatt is forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt colleagues are inspired by the team's spirit and camaraderie given to one another. Service-Orientation, Hyatt is customer focused by providing authentic hospitality in every way every time. Authenticity, we encourage all colleagues to bring their authentic selves to work each day, which is at the core of our purpose, to care for people, so that they can be their best. Join a family that values respect, integrity, wellbeing, and empathy. Make a difference in the lives of those around you. Love where you work!

What are the additional benefits to working at the Hyatt Regency La Jolla

• Medical, Dental and Vision for you and your dependents
• Paid Holidays, Vacation and Sick Leave
• Paid Family Bonding Time & Adoption Assistance
• Complimentary hotel nights and discounts at Hyatt properties around the world
• 401K (eligible for employer match after 1 year of service)
• Flexible Spending Account (FSA)
• Tuition Reimbursement
• Complimentary Employee Meals
• Unlimited growth potential
• And so much more!

About the Role – Night Auditor

The Night Auditor is responsible for overseeing specific night audit duties and managing the Front Office during the overnight shift. This role requires the ability to work independently with minimal supervision, as well as the skills to coordinate and interact effectively with a diverse range of individuals. Due to the nature of this role, candidates must have open availability including overnights, weekends, and holidays.

Basic Job Duties and Expectations:

· Handle guest check ins/check outs in accordance with hotel credit/cash handling policies.

· Follow the hotel's rate structures, discounts and sell/upsell strategies.

· Coordinate all guest requests, inform guests of hotel services, features and room amenities

· Handle guest problems with courtesy, empathy, sincerity and care, both verbally and through written communication.

· Create and cancel guest reservations through Reserve according to hotel policy

· Create conversations and share a moment by making a real connection with the guests.

· Prepare incoming guest reservations according to guests preferences

· Perform other tasks as assigned by management.

· Answer incoming hotel calls and monitor all telecommunication systems.

· Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.

· Use of various hotel specific technology such as Zingle, Opera, Reserve, Hotsos, Colleague Advantage, Infrasys etc.

Wage Information:

The hourly rate for this position is $24.00/hr. This is the pay rate for this position that Hyatt Regency La Jolla reasonably expects to pay.

All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.