Job Location : Annapolis,MD, USA
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! 2 nights per week Part-Time Go Hilton travel program: 110 nights of discounted travel Available benefits may vary depending upon property-specific terms and conditions of employment. Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Complete additional bookkeeping, administrative, and accounting procedures as requested • Ensure all guests feel they are having an exceptional experience at the property • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications: • Diploma or equivalent from high school is required; some college is desired • Computer proficiency is required; experience with accounting or reservation software is preferred • Flexible overnight hours are required • Outstanding communication skills and excellent customer service skills are required • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required Compensation: $19 hourly
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