Night Auditor | Ft Lauderdale Downtown Courtyard - Shaner Hotel Group : Job Details

Join to apply for the Night Auditor | Ft Lauderdale Downtown Courtyard role at Shaner Hotels

• Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
• Handle guest complaints ensuring guest satisfaction.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Other duties as assigned.

The Night Auditor is responsible for attending to guest needs, balancing revenue and expense transactions from the day, and performing front desk functions during the audit shift. The role requires good communication and guest service skills, with the ability to take appropriate actions to meet and exceed guest expectations.

• High school diploma or equivalent.
• Minimum one year of customer service experience; hotel experience preferred.
• Ability to communicate effectively with guests, management, and co-workers.
• Computer skills preferred.
• Bilingual in English/Spanish is a plus.
• Knowledge of local activities and attractions suitable for guests.

Shaner Hotel Group is an award-winning hospitality owner-operator and management company. Our portfolio includes over 65 properties across 14 states and four countries, offering full-service, select-service, extended-stay, and resort accommodations. We partner with top hospitality brands and provide services such as hotel development, design, construction, e-commerce, and revenue management. Visit www.shanercorp.com for more information.

Join our team at the Fort Lauderdale Downtown Courtyard by Marriott, a 137-room hotel located near Fort Lauderdale Beach, featuring a rooftop bar and pool, with over 2300 sq ft of meeting spacean excellent opportunity to advance your hospitality career.