Night Audit - Pyramid Global Hospitality : Job Details

Join our team as a Night Auditor and be the backbone of our hotel's overnight operations! In this key role, you'll ensure all daily transactions are accurately audited, while also providing top-notch service to late-night guests at the front desk. From handling check-ins and check-outs to keeping everything running smoothly after hours, you'll wear multiple hats in a fast-paced, detail-driven environment. If youre a night owl with great communication skills, a sharp eye for detail, and a passion for hospitality, we want to hear from you! Job Description: Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. Help to resolve problems and WOW guests through recovery when things arent quite right Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. Be knowledgeab...Audit, Night, Retail, Insurance