Night Audit Front Desk (Part-Time) - Pier Sixty-Six Resort : Job Details

As the night audit, you will work at the front desk and provide friendly, efficient, and hospitable service during the overnight hours. In addition to being the main point of contact for guests during the night, you'll use your attention-to-detail to complete the night audit process and ensure that one day is properly closed and the next day is set up for success.

Salary: $20.00/hour

Shift: This is an overnight shift, typically between the hours of 9:00pm and 7:00am

There's no place like Suncadia. A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, inn, and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.

Why join our team?

It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There's no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.

Benefits: Part-time employees are eligible for paid sick time, our employee assistance program, as well as a 401k with a company match!

Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!

Travel is good for the soul: Experience destinations around the country with team member hotel discounts

Growth: Opportunities for internal career growth and expansion

Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament

Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old

*Some benefits may vary based on job status

• Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests
• Verify and swipe credit cards for authorization using electronic acceptance methods
• Handle cash, make change and balance an assigned house bank
• Post charges to guest rooms and/or house accounts as needed
• Retrieve messages, mail, and facsimiles for guests as requested
• Research and perform revenue audit function
• Upon completion of audit, input information into general ledger system
• File paid invoices in night audit packs
• Research and respond to charge inquiries on a timely basis
• Send copies of guest folios on a timely basis via fax or mail
• File registration cards in suite number order
• Notify guests of incoming faxes using the message function on the computer

• Ability to work the overnight shift
• Ability to work weekends and holidays
• Confident and comfortable working largely unsupervised and alone
• Proven record of responsibility, the Night Audit is often times the only lodge team member present during the overnight hours
• Minimum of 1-2 years of previous customer service experience
• Previous hotel front desk or accounting experience preferred
• Fluency in job related English, both verbal and non-verbal
• Provide legible communication and directions
• Compute basic mathematical calculations (add, subtract, multiply and divide numbers)