Job Description ***Only qualified Project Manager candidates located near the Mountain View, CA area to be considered due to the position requiring an onsite presence***Required Skills:• 3+ years of experience in project management, preferably within a SaaS or technology company• Proven ability to manage multiple projects simultaneously, prioritize effectively, and consistently meet deadlines• Strong analytical and problem-solving skills with the ability to extract actionable insights from data• Excellent written and verbal communication skills; experience communicating effectively with executive-level stakeholders is a significant plus• Proficiency in project management methodologies (Agile, Waterfall)• Experience using project management software (e.g., Asana, Jira, Monday.com)• Strong interpersonal skills and the ability to build and maintain strong relationships with internal and external stakeholders• Experience working within a customer-centric organization is highly desirable• Bachelor's degree in business administration, Project Management, or a related fieldDuties:• Program Operations & Optimization • Manage program artifacts: Oversee the organization, maintenance, and accessibility of all program documentation, templates, and resources to ensure consistency and efficiency• Leverage AI for insights: Utilize AI-powered tools and methodologies to analyze data, identify trends, and derive actionable insights that inform program strategy and decision-making• Drive actions & accountability: Proactively monitor progress on initiatives, identify roadblocks, and facilitate timely resolution to ensure commitments are met and objectives achieved• Manage and improve PMO processes: Continuously assess and refine Project Management Office (PMO) processes Lighthouse Customer Engagement • Schedule and manage a master calendar: Maintain a comprehensive master calendar for all Lighthouse customer engagements, ensuring optimal scheduling, resource allocation, and communication across stakeholders• Customer Engagement Management:• Maintain a comprehensive data set of Lighthouse customers, tracking engagement activities, frequency, and overall health• Ensure consistent and high-quality engagement with Lighthouse customers across various touchpoints (e.g., product development feedback, roadmap input, beta testing, Go-to-Market strategy)• Develop and implement strategies to maintain customer activation and maximize the value derived from their participation• Collaboratively organize and facilitate meetings to ensure high-quality interaction• Track and analyze customer engagement metrics to identify areas for improvement and optimize the customer journey
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits: For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website . California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here . Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department . Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).