Network Technician - Dartmouth College : Job Details

Position Details Position Information Posting date 07/24/2025 Closing dateOpen Until Filled Yes Position Number 1128249 Position Title Network Technician Hiring Range Minimum $23.40 Hiring Range Maximum $29.25 Union Type Not a Union Position SEIU Level Not an SEIU Position FLSA Status Non-Exempt Employment Category Regular Full Time Scheduled Months per Year 12 Scheduled Hours per Week 40 Schedule M-F, 8a-5p Location of Position Hanover, NH 4 Currier, 2nd fl Remote Work Eligibility? Onsite only Is this a term position? No If yes, length of term in months. NA Is this a grant funded position? No Position Purpose Individuals in the Network Technician role are responsible for the maintenance and operation of Dartmouth's campus network. This responsibility includes all wired and wireless components of the physical network on the Hanover campus in addition to equipment in remote locations. It extends to the configuration and maintenance of the performance and fault monitoring systems, and the maintenance and installation of the telephone system hardware. Network Technicians respond to incidents and problems, escalate to Network Engineers and vendors as warranted, and partner with other organizations within Dartmouth to implement point solutions. DescriptionNetwork Technician Information, Technology & Consulting (ITC) - Dartmouth College Onsite | Full-time | Hanover, NH Dartmouth's Information, Technology & Consulting division (ITC) is seeking a Network Technician to support the performance, reliability, and continuity of the college's wired and wireless network infrastructure. As a member of the Network Services team, the Network Technician plays a vital role in the daily operations, maintenance, and troubleshooting of campus network systems. This includes hands-on support for hardware and software, resolving incidents, performing installations and upgrades, and collaborating with Network Engineers on larger projects. This is a great opportunity for a self-motivated technician to contribute to a fast-paced environment while building skills in an evolving infrastructure landscape. What You'll Do

• Respond to and troubleshoot network incidents and outages across campus and remote sites
• Install and verify network connections, including hardware and cabling
• Support scheduled maintenance, upgrades, and on-call coverage
• Collaborate with engineers on new building networks and renovations
• Contribute to documentation, knowledge sharing, and internal training

What You Bring

• 0-3 years of experience supporting production networks
• Familiarity with at least one of the following: routing/switching, wireless networks, or phone systems
• A collaborative, curious mindset and ability to work independently
• Willingness to learn tools like Ansible, Python, Cisco IOS, or Junos (preferred)

Why Join Us This is an onsite position located in Hanover, NH, offering the chance to work in a mission-driven environment supporting education and research. You'll be part of a highly collaborative team at a moment of renewed investment and alignment across IT infrastructure groups-providing a clear growth path toward engineering roles and cross-functional learning. Full Dartmouth benefits, including health, retirement, paid time off, and tuition support. This is a non-exempt, full-time position reporting to the Network Manager, with a standard Monday-Friday, 8 a.m. to 5 p.m. schedule. Occasional on-call and after-hours support may be required. Ready to apply? Submit your resume and cover letter through Dartmouth's career site. Required Qualifications - Education and Yrs Exp No formal education or experience required Required Qualifications - Skills, Knowledge and Abilities

• 0 to 3 years of experience supporting production networks
• Ability to work self-motivated and independently with limited supervision
• Ability to thrive and be productive in a fast-paced and dynamic environment
• Familiarity with at least one of the following areas of specialization:
  • Routing and switching
  • Wireless
  • Phone systems

Preferred Qualifications

• Familiarity with automation frameworks such as Ansible
• Familiarity with a programming language such as Python
• Familiarity with one or more network platforms, such as Cisco IOS or Junos

Department Contact for Recruitment Inquiries Jonathan Kulp Department Contact Phone Number 603.###.#### Department Contact for Cover Letter and Title Jennifer Dunklee Department Contact's Phone Number 603.###.#### Equal Opportunity Employer Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all. Background Check Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Yes Special Instructions to Applicants Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. Additional InstructionsQuick Link Key Accountabilities DescriptionNetwork Operational Management

• Makes configuration changes as per client requirements
• Applies corrective solutions for faults
• Troubleshoots issues and responds to incidents as part of a scheduled 24x7 on-call rotation
• Performs software and hardware upgrades as part of regularly scheduled maintenance
• Installs new hardware, and makes and verifies network connections on the campus wire plant

Percentage Of Time 80% DescriptionCollaboration & Relationship Management

• Works with Network Engineers to implement networks in new building construction and major renovations
• Meets with other departments to document details on required point solutions

Percentage Of Time 10% DescriptionLeadership

• Learns new technologies and cooperates with others to pass on new knowledge
• Creates internal training materials for others

Percentage Of Time 5% DescriptionPerforms other duties as assignedPercentage Of Time 5% -- Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others. -- Performs other duties as assigned.