Network Technician - Consultant - Apexon Technology : Job Details

Office: 293 Greystone, Columbia, South Carolina, USA, 29201.

Candidate MUST be a SC resident. No relocation allowed

Contract Duration:6 Months

Interview Type: Online

Visa Requirements: Candidate will have to be on Innosoft W2.

At least 6 months of valid work authorization (Citizen, GC, EAD, OPT-EAD, H4-EAD)

Tentative Start Date:09/01/2025

Deadline:08/10/2025

Project Overview

This project focuses on providing IT technical support for endpoint devices at a government law enforcement agency, both centrally and at remote locations. As part of an eight-member team, the IT Technician manages hardware, software, network connectivity, and user support, including troubleshooting, ticket management, system configuration, and cyber threat monitoring. The role also involves preparing new devices, maintaining Active Directory and SCCM records, delivering user training, and ensuring strong documentation. The environment emphasizes customer service, security, and the use of Windows systems, with a preference for candidates holding IT certifications.

Duties/Responsibilities:

Work under limited supervision to administer, plan, install, configure, maintain, and support computer hardware, software, printers, and network connectivity.

Update tickets in the IT ticketing system for all IT-related issues and assist Helpdesk personnel with lower-tier support as needed.

Monitor and respond to cyber threats, attacks, and vulnerabilities, including viruses, ransomware, worms, trojans, keyloggers, adware, bots, RATs, and logic bombs.

Participate in network troubleshooting for connectivity issues between endpoint devices and distribution switches.

Process inventory and maintenance requests for computer systems and printers on the network.

Conduct and assist in the inventory of computer equipment across all agency regions.

Prepare new systems and devices for employees, including imaging and configuration.

Update Active Directory information for users and perform password resets and system configuration updates using SCCM.

Develop and maintain technical and user documentation.

Provide knowledge transfer through technical and user training sessions, including screen sharing and recorded training.

Submit weekly status reports to the hiring manager detailing accomplishments and planned

Job Location :

Charleston, South Carolina, United States