Salary: $84,353.00 - $126,529.00 Annually Location : Wake County, NC Job Type: Permanent Full-Time Remote Employment: Flexible/Hybrid Job Number: 25-09389 #######1 EHRA Department: Department of Information Technology Division: Chief Deputy SCIO Opening Date: 07/31/2025 Closing Date: 8/7/2025 5:00 PM Eastern Job Class Title: Network Specialist Position Number: 60087511 Salary Grade: DT10 Description of Work Looking to take the next step in your career? Discover why NCDIT is the ideal destination for your professional growth - We currently have an opening for a Network Specialist The position is designated Statutory Exempt and is exempt from the State Human Resources Act This position may be eligible for hybrid remote work in accordance with state policy and the agency's remote work program but does require weekly onsite work The Network Specialist works with other voice network engineers to expand enterprise solutions and explore new technologies. It supports the Service Owners and Service Directors in formulating solutions to issues confronting the agencies and institutions of North Carolina State Government. In this capacity, the voice network specialist assists in the development of detailed designs, technical proposals, statements of work, and implementation plans. This position participates and often leads in the lifecycle management of Enterprise Voice and Collaboration Services. Duties include, but are not limited, to:
- Planning, design, and implementation of enterprise and agency specific telephony solutions including the technical, business, and cost implications of how these services fit into converged environments; primary focus is on carrier provided PSTN access services for enterprise voice services including the management of supporting contracts
- Supporting the Service Owners and client engagement teams in formulating telephony solutions to issues confronting the agencies and other eligible government entities
- Working with other voice service engineers and specialists to provide Tier 4 operational support, perform capacity planning and provision infrastructure upgrades
- Extensive interaction with DIT clients is required as well as periodic interaction with outside vendors, both on state contract and in emerging technologies
About the Division The Network & Telephony Engineering unit is a section within the DIT Operations & Engineering Division. The primary purpose of the organizational unit is to provide appropriate enterprise networking and telephony systems and services as needed to support the business needs of all agencies and other DIT clients. Engineering evaluates, develops, tests, acquires, builds, service life cycle management and senior tier technical support of complex, statewide, inter-agency networking and telephony systems. In fulfilling this responsibility, translates the telecommunications requirements of North Carolina State Government's agencies and institutions into enterprise and agency specific services. This group does this by designing and engineering available and emerging telecommunications technologies into services that leverage capital investments as well as share management and administrative cost. The client base includes all executive branches, judicial branch, and legislative branch agencies as well as the university system, community colleges, K-12 schools, and municipal and county governments. About the Organization The serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT's is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet. As NCDIT's services reach North Carolina residents from all backgrounds, we believe that our workforce should reflect the demographics of the state. The workforce is our most valuable asset to recognize, understand and meet the IT needs of our constituents across North Carolina. Our agency's culture is derived through the implementation of thoughtful, practical, innovative and data-driven strategies. We are an state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace (). NCDIT supports recent executive orders to address pay equity for women (), establish paid parental leave for birth, adoption, and foster care (), and implement fair chance policies (). NCDIT also has designed to help past and current military personnel and their spouses find rewarding careers with us. Join a team that welcomes, values, respects and supports all members of our work community. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit to learn more. Knowledge, Skills and Abilities / Competencies The following Management Preferences are not required, but applicants that possess these skills are preferred:
- Demonstrated knowledge of the PSTN (stands for Public Switched Telephone Network, or the traditional circuit-switched telephone network)
- Demonstrated knowledge and experience in advising customer agencies on the application of voice and collaboration services
- Hands-on experience with Cisco CUCM, Oracle SBC and Nice CXone architecture and infrastructures
This position requires a fingerprint-based background search. Hires must agree to a fingerprint-based background search prior to being hired. Minimum Education and Experience Requirements Some state job postings say you can qualify by an 'equivalent combination of education and experience.' If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and two years of progressive experience in networking or a related field; or Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and three years of progressive experience in networking or a related field; or High School or General Educational Development (GED) diploma and six years of networking related experience; or an equivalent combination of education and experience. Supplemental and Contact Information The is an who embraces an philosophy which consists of complying with all federal laws, state laws and Executive Orders. NCDIT uses the to fill posted positions. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
- The Department of Information Technology will not accept See Resume or inserted text resumes in lieu of all work experience and education completed on the application.
- Employment at NCDIT is contingent upon a satisfactory background check.
- Applicants seeking Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application.
- Applicants seeking NationalPreference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.
- Applicants applying for positions that require specific coursework, must upload and attach a copy of the transcript with their application.
- Applicants with relevant professional certifications to the posted job must attach proof of active certification along with the information in the Certificates and Licenses section.
- If applicants earned college credit hours but did not complete a degree program, they must attach an official transcript to each application to receive credit for this education.
- If applicants earned a foreign degree, foreign degrees require an official evaluation for U.S. equivalency and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service, feel free to use any service of your choosing. The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification: https
- IT positions that support the NC Department of Public Safety must adhere to the United States Department of Justice Final Rule on the National Standards to Prevent, Detect, and Respond to Prison Rape under the Prison Rape Elimination Act (PREA) Standards at 28 C.F.R. Part 115 Docket No. OAG-131 RIN 1105-AB34. Refer to for hiring and promotion prohibition requirements.
HYBRID/FLEXIBLE WORK SCHEDULES: At NCDIT, we are dedicated to fostering a collaborative and flexible work environment, offering a hybrid remote work option for positions that are conducive to remote flexibility. If you do not currently reside within a reasonable commuting distance of the assigned duty station, new hires are granted up to 120 days from their start date to relocate. This relocation ensures the ability to work onsite multiple days per week. If you're eager to contribute to a dynamic workplace, we encourage you to apply! COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Some highlights include:
- The best funded pension plan/retirement system in the nation according to Moody's Investor's Service
- Twelve (12) holidays/year
- Fourteen (14) vacation days/year which increase as length of service increases and accumulate year-to-year
- Twelve (12) sick days/year which are cumulative indefinitely
- Longevity pay lump sum payout yearly based on length of service
- 401K, 457, and 403(b) plans
Learn more about employee perks/benefits: To apply for this position, please click the Apply link above (on the Government Jobs website) or visit to complete an on-line application. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click Application Status. If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification. If there are any questions about this posting other than your application status, please contact: NCDIT Human Resources For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-###-####. Employer State of North Carolina Website NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 To qualify for this position, applicants must possess the required Minimum Education and Experience . I understand that my application MUST include a complete work history in the Work Experience section, all education in the Education section, and credentials in the Certificates and Licenses section to ensure my best chance of success in qualifying. Also, I understand that Supplemental Questions are considered a part of the application, the answers are used in the screening process, and that all questions must be answered completely and accurately.
02 To receive credit for relevant professional certifications you must attach documented proof of your active certifications to this application in addition to including the information regarding your certifications in the Certificates and Licenses section.
03 If you earned a foreign degree, you must attach your official evaluation for U.S. equivalency to your application to receive credit for your degree as foreign degrees require an official evaluation for U.S. equivalency. If you do not attach, Human Resources cannot verify your degree equivalency to give you credit for salary qualification purposes. There are several organizations that perform this specialized service listed on the National Association of Credential Evaluation Services (NACES) website: www.naces.org/members
04 Are you aware this position is exempt from the provisions of the State Human Resources Act (EHRA), meaning the position is at-will, however, still eligible for all state employee benefits?
05 This position requires a fingerprint-based background search
- I understand and agree to a fingerprint-based background check search prior to being hired.
06 Please select the education and experience level that best reflects your education and related experience as defined here: Note: The major/minor field on your application should not reflect Bachelor of Science or Bachelor of Arts. Instead, it should reflect your actual major e.g., Computer Science, Computer Engineering, Computer Information Systems. If you do not indicate your major, you may not qualify for the Minimum Education requirement.
- Bachelor's degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and two years of progressive experience in networking or a related field
- Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and three years of progressive experience in networking or a related field
- High School or General Educational Development (GED) diploma and six years of networking related experience
- An equivalent combination of education and experience as defined here:
- I do not have the minimum number of years of relevant education and/or experience and I do not meet the equivalent combination of education and experience as indicated above
07 Please select the education and experience level that best reflects your education and related experience as defined here: Note: The major/minor field on your application should not reflect Bachelor of Science or Bachelor of Arts. Instead, it should reflect your actual major e.g., Computer Science, Computer Engineering, Computer Information Systems. If you do not indicate your major, you may not qualify for the Minimum Education requirement.
- Demonstrated knowledge of the PSTN (stands for Public Switched Telephone Network, or the traditional circuit-switched telephone network)
- Demonstrated knowledge and experience in advising customer agencies on the application of voice and collaboration services
- Hands-on experience with Cisco CUCM, Oracle SBC and Nice CXone architecture and infrastructures
- An equivalent combination of education and experience as defined here:
08 Where did you find out about this posting?
- #TriangleTuesdays
- #Work4Us Wednesdays
- Career Fair
- CollegeCentral
- Employee Referral
- Facebook
- Google
- Government Jobs (State Jobs website)
- Handshake
- Indeed
- JoinNC - nc.gov/joinnc or nc.gov/join-north-carolina
- LinkedIn
- NC Tech
- NCWorks
- OSHR Website (Office of State Human Resources)
- Symplicity
- Twitter
- Other
09 If you chose Career Fair from above, please indicate which career fairs you attended. If you did not attend any, please choose N/A.
- 1/30/25 - UNC Charlotte STEM Fair
- 2/5/25 - Fort Liberty Military & Government Attendee at TechNet Fort Liberty Symposium & Exposition
- 2/12/25 - East Carolina University Job & Internship Fair
- 2/12/25 - Elizabeth City State University Spring 2025 Career Fair
- 2/18/25 - Western Carolina University Career Fair Plus - STEM Fair - Spring '25
- 2/25/25 - Wake Technical Community College IT Career Fields Fair
- 2/26/25 - Appalachian State University Internship & Job Fair
- 2/26/25 - NC4ME Career Expo @ Seymour Johnson Air Force Base
- 3/5/25 - North Carolina Central University Internship & Career Fair
- 3/12/25 - High Point University Spring Career & Internship Expo
- 3/21/25 - Future Innovators Symposium
- 3/26/25 - Forsyth Technical Community College Business and IT Career Fair
- 3/27/25 - Fayetteville Tech Community College IT Job Fair
- 4/10/25 - Bender Disability Virtual Career Fair
- 4/12/25 - Game Plan: College's Opportunity Fair
- 4/15/25 - Robeson Community College Career Fair
- 4/15/25 - Wake County Public School System Xtreme Beginnings Career Fair
10 If you selected Career Fair (but it was not listed above), Employee Referral, or Other from above please let us know which Career Fair, Employee, or Other place you found about us! If you did not choose one of the above, please enter N/A Required Question
