Network Operations Analyst - Senior - 2pm - 10:30 - Sun - Thurs with Security Clearance - Insight Global : Job Details

Insight Global is actively hiring a Network Operations Watch Analyst to join our team at Joint Base Andrews, working a Sunday - Thursday; 2pm - 10:00pm shift. The selected candidate will work on a team responsible for monitoring and managing the status of Global, Wide Area Network; receiving escalated support calls for connectivity issues, performance issues, perform incident management and service restoration activities using a suite of automation tools; as well as work with long haul carriers. Candidates will provide proactive problem management and customer reporting. Service issues that cannot be resolved by Tiers 1 and 2 support are escalated to internal Tier 3 support for advanced troubleshooting and resolution. Minimum job requirements Include: • Active Secret Clearance • IAT level II (Security+ Certification or similar)• Bachelors Degree and 5 years of experience in a Network; NOC; or SOC Environment. 4 additional years of experience in lieu of a degree • Proven experience in network monitoring and incident management.• Strong hands-on experience with SolarWinds and SCOM monitoring platforms.• Strong understanding of networking concepts including TCP/IP, DHCP, DNS, and routing.• Familiarity with server technologies and operating systems (Windows/Linux).• Experience with ticketing systems such as Remedy and ServiceNow. Insight Global expects to pay 100K - 130K for this opening based on candidates level of experience, expertise and clearance level.