Network Engineer - Software Guidance and Assistance : Job Details

Software Guidance & Assistance, Inc., (SGA), is searching for a Network Engineer for a Direct Hire opportunity with one of our premier clients in McConnellsburg, PA. The Network Engineer will be responsible for service delivery support and project deliverables within the global infrastructure network environment. This role will identify gaps, needs, and lead improvement efforts to improve service delivery. This role will be considered a subject matter expert (SME) in one or more key technologies under the networking domain. It is expected that this role will operate independently, solve complex problems, and fulfill requests with minimal supervision. Within the technical analyst roles, team members will support a wide variety of departments and disciples which will include:

• Data Network (Cisco, Palo Alto, F5, SolarWinds)
• Server

YOUR IMPACT

• These duties are not meant to be all-inclusive, and other duties may be assigned.
• Responsible for supporting Palo-Alto technologies including Firewall, Panorama, Global Protect VPN, URL-Filtering, IoT Security, PRISMA, and others.
• lso responsible for supporting Cisco technologies including switching, routing (including SD-WAN), Cisco ISE for 802.1X and TACACS, DNA Center, Wireless, ACI, and others.
• Responsible for supporting ongoing medium to high complexity maintenance, Run-the-Business (RTB) support, and Incident Service Requests of the assigned global infrastructure area.
• Provide solutions for both RTB and project efforts of medium to high complexity.
• Serve as a project resource on application and infrastructure project efforts representing functional capabilities.
• ssist with gathering requirements, creating recommendations, and implementing solutions to meet the project requirements.
• Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles, relationship development with other Information Technology (IT) staff, mentoring, and job shadowing.

YOUR SKILLS AND EXPERTISE

• Three (3) or more years of experience in Information Technology, or in a related area.
• Experience with supporting services like DNS and DHCP along with familiarity with Cisco technologies such as wireless routing and potentially Cisco ICE or DNA.
• bility to travel 15% +/-

STANDOUT QUALIFICATIONS

• Cisco, Palo Alto and/or cloud certifications related to network technologies (CCNA, CNNP, or CCIE), ITIL Foundation Certification, Network A+ Certification, or other industry-relevant certifications)
• Information Technology experience within the manufacturing industry.

• Demonstrated experience managing enterprise level networks.
• Documented experience developing network diagrams and drawings using Microsoft Visio

• bility to effectively communicate.
• bility to work in a team environment.
• Strong organizational skills with exceptional follow through and attention to detail.
• Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
• bility to work in a fast-paced environment where requirements are constantly changing.
• Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at . SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.