Network Admin - North Shore Supply : Job Details

Network AdministratorPosition Summary We are seeking a skilled and proactive Network Administrator who is energized by hands-on problem solving, systems innovation, and delivering excellent user support. This position plays a vital role in ensuring our IT infrastructure is secure, resilient, and responsive-supporting both day-to-day operations and large-scale modernization initiatives. You'll be joining a collaborative IT team of 2-3 people and will assume lead responsibility for specific network components depending on your strengths and interests. Our current priorities include moving from on-premise servers to Microsoft Azure and advancing our cybersecurity posture. If you're excited by challenges like cloud migration and fortifying digital defenses, we want to hear from you. Key Responsibilities

• Deliver prompt, friendly, and effective support to end users across the organization.
• Troubleshoot and resolve hardware, software, and network issues to minimize downtime.
• Take ownership of a subset of IT systems such as cabling, end-user devices, antispam/antivirus tools, video surveillance, Office 365, firewalls, Azure, and cybersecurity solutions.
• Design and implement scalable, secure infrastructure solutions in collaboration with IT leadership.
• Participate in after-hours or on-call support rotations as needed to maintain 24/7 uptime.
• Provide setup, onboarding, and ongoing training for users.
• Conduct regular preventative maintenance and performance checks on critical infrastructure.
• Monitor network health and act on early indicators of potential issues.
• Evaluate and recommend emerging technologies and support their deployment with clear documentation and training.
• Maintain accurate records of IT assets and system configurations.
• Manage vendor relationships and coordinate service/support when needed.
• Support ad hoc and long-term projects that improve business continuity, security, and efficiency.

Required Qualifications

• Associate's or Bachelor's Degree in IT, Computer Science, or related field.
• 5+ years of hands-on experience in network administration.
• Demonstrated experience supporting a business network environment.

Core Technical Skills

• DNS, DHCP, Active Directory, Windows 7 and higher
• Network troubleshooting and diagnostics

Preferred Technical Skills

• Microsoft Azure and Office 365 administration
• Cisco switches and wireless access points
• Windows Server 2012-2019 and Group Policy
• Hyper-V and virtualization
• VOIP systems (Mitel preferred)
• Cybersecurity tools and frameworks
• Printer/networked hardware support

Key Competencies

• Customer Focused: Listens, adapts, and delivers IT solutions with empathy and urgency.
• Detail-Oriented: Maintains accuracy in configurations, documentation, and execution.
• Tech Curious: Keeps up with emerging technologies and proactively applies new knowledge.
• Problem Solver: Diagnoses complex issues, sees patterns, and recommends effective fixes.
• Strong Communicator: Writes clearly and explains technical topics to non-technical users.
• Trainer & Influencer: Guides users through new processes and ensures they're fully equipped to succeed.
• Project Ownership: Follows through from planning to execution, recognizing obstacles and resolving them efficiently.
• Team-Oriented: Collaborates respectfully and brings a helpful, positive approach to daily work.

Why Join Us? You'll be part of a tight-knit, growing team that values reliability, curiosity, and innovation. Your work will directly impact our company's ability to scale securely and operate efficiently. We invest in tools and people who help us stay ahead-and we'll support your growth with projects that stretch your skills and reward your initiative. #ZR