Multi-Site Program Supervisor - Afterschool Services - NIA Community Services Network : Job Details

Multi-Site Program Supervisor - Afterschool Services

NIA Community Services Network

Job Location : Brooklyn,NY, USA

Posted on : 2025-07-16T06:22:51Z

Job Description :
Job DetailsJob Location NIA Main Office - Brooklyn, NY Position Type Full Time Salary Range $72500.00 - $76000.00 Salary Description The Program Supervisor reports to the Director of Operations and is responsible for supervising the development and management of multiple NIA after-school programs. NIA is seeking an experienced leader with a background in youth development, and an innovative team-builder with a collaborative, positive approach to problem-solving. Responsibilities include, but are not limited to:
  • Provide supervision and support to a caseload of multiple after-school programs
  • Supervise, coach, and support assigned program directors
  • Act as a liaison between programs and the NIA central office
  • Assist as needed with meetings/training of program directors and staff
  • Conduct regularly scheduled program site visits and observe activities to assess program quality
  • Conduct additional site visits as needed, in response to program needs
  • Substitute on site at assigned programs if Program Director is not available and a reasonable management plan cannot be put in place
  • Evaluate program activity quality and provide support to ensure unit plans follow a scope and sequence to help build desired skills
  • Ensure that programs operate according to all NIA, funder, and licensor regulations and standards
  • Ensure assigned programs maintain valid School Age Child Care licenses, comply with licensor regulations, and act as needed in response to licensor visits and notes.
  • As needed, be named as Director on program licenses
  • Assist in conducting meetings with school principals, hosting VIP and funder site visits, and communicate on behalf of NIA with all outside agencies (funders, licensors, partners, etc.)
  • Maintain a high level of professionalism, and adhere to all regulations, when responding to incidents and accidents that may occur at assigned programs
  • Serve as a professional point of contact for school administrators and families if incidents or accidents occur
  • Closely monitor online databases used by program funders (DYCD, Empire, Advantage)
  • Submit program reports to funders, as necessary
  • Respond to staff disciplinary matters in accordance with NIA policies and procedures
  • Assist in identifying professional development needs and organizing training opportunities
  • Conduct Program Director performance evaluations
  • Assist with the interviewing, hiring, and on-boarding process for new program employees
  • Meet with Budget Manager to review program budgets, advise on budget changes, and assist with monitoring spending
  • Assist with the creation and approval of printed program materials (letters, flyers, etc.)
  • Represent the NIA at professional conferences, school, and community events
  • Use data to plan for continuous improvement of programs
  • Assist with organization special events
  • Participate in required professional development opportunities
  • Perform other duties and tasks as deemed necessary by NIA
Qualifications Skills and Qualifications
  • Minimum of a Bachelors degree is required. Degree related to education or youth development preferred.
  • A minimum of 4 years of experience working with children in an educational setting is required
  • 3-5 years of experience in an administrative capacity, managing programs and supervising staff, is preferred
  • Excellent leadership, conflict resolution, and diplomacy skills required
  • Collaborative spirit, flexible mindset, and professional demeanor are essential
  • Exemplary written and verbal communication skills, including public speaking
  • Background knowledge of program structures and requirements (including SACC licensing requirements)
  • Excellent organizational skills, attention to detail, ability to prioritize tasks, and meet deadlines
  • Computer proficiency is necessary; familiarity with databases, such as DYCD Connect and YouthServices is a plus
  • Willingness to attend organization and partner events, and ability to travel to multiple program sites throughout Brooklyn, and other boroughs of NYC (some evening work is required); valid drivers license and access to a personal vehicle is a plus
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