Job DetailsJob Location NIA Main Office - Brooklyn, NY Position Type Full Time Salary Range $72500.00 - $76000.00 Salary Description The Program Supervisor reports to the Director of Operations and is responsible for supervising the development and management of multiple NIA after-school programs. NIA is seeking an experienced leader with a background in youth development, and an innovative team-builder with a collaborative, positive approach to problem-solving. Responsibilities include, but are not limited to:
- Provide supervision and support to a caseload of multiple after-school programs
- Supervise, coach, and support assigned program directors
- Act as a liaison between programs and the NIA central office
- Assist as needed with meetings/training of program directors and staff
- Conduct regularly scheduled program site visits and observe activities to assess program quality
- Conduct additional site visits as needed, in response to program needs
- Substitute on site at assigned programs if Program Director is not available and a reasonable management plan cannot be put in place
- Evaluate program activity quality and provide support to ensure unit plans follow a scope and sequence to help build desired skills
- Ensure that programs operate according to all NIA, funder, and licensor regulations and standards
- Ensure assigned programs maintain valid School Age Child Care licenses, comply with licensor regulations, and act as needed in response to licensor visits and notes.
- As needed, be named as Director on program licenses
- Assist in conducting meetings with school principals, hosting VIP and funder site visits, and communicate on behalf of NIA with all outside agencies (funders, licensors, partners, etc.)
- Maintain a high level of professionalism, and adhere to all regulations, when responding to incidents and accidents that may occur at assigned programs
- Serve as a professional point of contact for school administrators and families if incidents or accidents occur
- Closely monitor online databases used by program funders (DYCD, Empire, Advantage)
- Submit program reports to funders, as necessary
- Respond to staff disciplinary matters in accordance with NIA policies and procedures
- Assist in identifying professional development needs and organizing training opportunities
- Conduct Program Director performance evaluations
- Assist with the interviewing, hiring, and on-boarding process for new program employees
- Meet with Budget Manager to review program budgets, advise on budget changes, and assist with monitoring spending
- Assist with the creation and approval of printed program materials (letters, flyers, etc.)
- Represent the NIA at professional conferences, school, and community events
- Use data to plan for continuous improvement of programs
- Assist with organization special events
- Participate in required professional development opportunities
- Perform other duties and tasks as deemed necessary by NIA
Qualifications Skills and Qualifications
- Minimum of a Bachelors degree is required. Degree related to education or youth development preferred.
- A minimum of 4 years of experience working with children in an educational setting is required
- 3-5 years of experience in an administrative capacity, managing programs and supervising staff, is preferred
- Excellent leadership, conflict resolution, and diplomacy skills required
- Collaborative spirit, flexible mindset, and professional demeanor are essential
- Exemplary written and verbal communication skills, including public speaking
- Background knowledge of program structures and requirements (including SACC licensing requirements)
- Excellent organizational skills, attention to detail, ability to prioritize tasks, and meet deadlines
- Computer proficiency is necessary; familiarity with databases, such as DYCD Connect and YouthServices is a plus
- Willingness to attend organization and partner events, and ability to travel to multiple program sites throughout Brooklyn, and other boroughs of NYC (some evening work is required); valid drivers license and access to a personal vehicle is a plus