Network Imaging Systems
Job Location :
Charlotte,NC, USA
Posted on :
2025-08-08T01:02:29Z
Job Description :
Bring Your Skills to Life as a Field Service Technician (MRI/CT Equipment) Join a team that values your expertise, supports your growth, and empowers you to make a real impact in healthcare. Are you a hands-on technician with a passion for problem-solving and technology? At Network Imaging Systems (NIS), we're looking for a skilled and reliable Field Service Technician to support our mission of keeping critical diagnostic imaging equipment running smoothly and safely for healthcare providers and their patients. If you're someone who thrives in the field, enjoys a mix of travel and teamwork, and takes pride in delivering excellent service, we'd love to hear from you. What You'll Do: In this role, your technical expertise and customer service mindset will be put to work every day. You'll be responsible for: Performing planned maintenance and emergency service on CT and MRI equipment at customer sites Accurately troubleshooting at least 50% of assigned calls independently Providing excellent support by responding to service requests, both onsite and by phone Documenting service and maintenance activities in detailed, professional reports Installing, staging, and deinstalling equipment at medical facilities and at our NIS facility Performing final QA testing, repairs, and performance assessments prior to field deployment Handling parts testing and repairs, with proper documentation Collaborating with our internal team to ensure quality, consistency, and safety standards are always met Who You Are: You're a self-starter who's mechanically and electrically inclined, values autonomy, and is committed to delivering high-quality service. You bring: Associate's degree in a technical field (or equivalent experience) 5+ years of hands-on experience in MRI and CT equipment repair A solid understanding of electrical/mechanical systems, safety protocols, and diagnostic testing Proficiency with basic math and algebra, reading technical documentation, and writing reports Strong communication skills and the ability to clearly explain technical information to customers and peers A valid driver's license and willingness to travel (approx. 5 overnight trips/month) The ability to use tools like voltmeters, oscilloscopes, and power tools What We Offer: At NIS, you won't just be a cog in the machine. You'll be part of a close-knit, high-performance team that values: Hands-on problem-solving Independence in the field with the support of a strong home base A chance to work on advanced medical technology that makes a difference in people's lives Fair compensation, travel reimbursement, and a culture that respects work-life balance Ongoing training and the opportunity to grow your skills and your career Benefits: Health Insurance Life Insurance Dental Insurance Vision Insurance 401K Health Savings Account (HSA) Salary: $40-$50 per hour Our Culture: We believe great service starts with a great team. Our culture is built on trust, collaboration, and technical excellence. We support each other in solving challenges, sharing knowledge, and delivering on our promise to clients. Physical and Work Environment Notes: This is an active, hands-on role. You must be able to: Lift up to 50 pounds occasionally Stand, crouch, climb, and crawl as needed during installations and repairs Work in environments with moderate noise, electrical equipment, and radiation exposure Travel by car or air for service calls as required Ready to Get Started? If you're passionate about technology and helping others and want to put your technical expertise to work in a role that's never boring, apply today. Join a team that values your contributions and invests in your success. Employment Type: Full Time Years Experience: 3 - 5 years Salary: $40 - $50 Hourly Bonus/Commission: No
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