Mortage Closer I - PennyMac Financial Services : Job Details

The Mortgage Closer will be responsible for supporting the Closing function within multiple Channels. As the Mortgage Closer, you will act as a key contributor to ensure timely closings of mortgage loans while ensuring efficient and effective processes are followed while meeting customer service objectives. The Mortgage Closer will: Prepare Closing Documents, including the balancing of the Initial and Final Closing Disclosure Be detail oriented while delivering exceptional customer service Actively engage with various parties to the transaction, including both internal and external resources Handle routine calls, emails and/or chat responses Execute daily work queues and escalate as needed Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organizations desired culture and values What Youll Bring Associates degree or equivalent work experience Closing experience preferred, Mortgage industry experience required Understanding of inve...Closer, Customer Service, Retail, Mortgage