Montauk Aquatic Center Site Director - Imagine Swimming : Job Details

Benefits: 401(k)Competitive salaryEmployee discountsFree uniformsHealth insurancePaid time offWho We Are Imagine Swimming is NYC's premier learn-to-swim school, and we're expanding to Montauk in the Summer of 2025! Since 2002, we've shared our love of the water with swimmers of all ages, from infants to adults. Founded by Olympian Casey Barrett and German National Team member Lars Merseburg, Imagine Swimming brings together a diverse and passionate team dedicated to inspiring confidence and joy in the water. At Imagine, we believe that learning to swim should be fun. Our child-led, creative approach encourages students to develop skills through engaging, play-based lessons. While our teaching methods are highly developed, we value individuality—because it's the Singer, not the Song that makes each lesson special.What We're Looking ForImagine Swimming is seeking a Flagship Site Director to lead operations at one of our premier facilities. This is a dynamic leadership position responsible for managing classes, staff, and facility operations to ensure a safe, supportive, and high-performing environment for both employees and families. As a Site Director, you'll champion Imagine Swimming's mission, promote a positive culture, and uphold the highest standards of safety and service. You'll play a key role in student progress, staff development, client satisfaction, and site-level financial performance.What You'll Do Staff ManagementOnboard, support, and mentor new and existing staffObserve and evaluate employee performance; provide regular feedbackLead performance planning, scheduling, and coaching conversationsResolve workplace conflicts and foster a positive team environmentOversee and track fringe benefits like MetroCard eligibilityCollaborate cross-departmentally to support staff needsClass ManagementEnsure classes are age- and level-appropriate; address mismatchesTrack and respond to new enrollments, trials, and family feedbackMonitor class reports and adjust scheduling with the Deck SupervisorManage sibling placement, pool closures, and customer communicationSupport instructors in understanding and improving performanceFacility OperationsMaintain compliance with all regulatory bodies (DOH, ADA, DOB)Supervise and train Deck Supervisors, Pool Operators, and othersCoordinate pool/facility maintenance and vendor relationshipsConduct safety inspections and hazard documentationManage supplies, cleanliness, organization, and overall site presentationWhat We're Looking For QualificationsBachelor's degree or 7–10 years of relevant experienceProficient in Google WorkspaceStrong organizational, leadership, and interpersonal skillsCertifications (required or preferred)American Red Cross Lifeguarding and CPR PRO (Required)Lifeguard Instructor or Lifeguard Management (Preferred)Certified Pool Operator (CPO) (Required)Infant/Toddler Swim Instructor Training (Preferred)Note: On-the-job training may be available for otherwise well-qualified candidates. Experience3+ years teaching swim lessons to all ages/levels (preferred)3+ years in a management or supervisory role (required)2+ years in customer service, ideally in children's extracurriculars1+ year in employee management for youth programs (preferred)Ideal Traits5-star service mindset with strong internal and external communicationReputation for professionalism and reliabilityPositive, proactive leader who can delegate and problem-solveStrong follow-through and organizational habitsWorking Conditions & Physical Requirements This role blends desk-based work with hands-on facility oversight. Candidates should be comfortable working in hot, humid, and chemical-handling environments, performing physical tasks, and managing emergency procedures. Must be able to:Swim all four strokes, tread water for 2 minutes without handsLift up to 50 lbs and move equipment across floors or stairsUse tools and safety equipment, including protective gearClimb ladders and stairs, crawl under or onto equipmentPerform minor maintenance and pool operations as neededCommunicate effectively in English in-person and by phoneHow to Apply If you are ready to join our team and bring your passion for swimming to our new Montauk location, we would like to invite you to fill out our Job Application . This application asks a few more pre-screening questions to determine if you would be a good fit for the position.#J-18808-Ljbffr