Montauk Aquatic Center Site Director - Imagine Swimming : Job Details

Benefits:

• 401(k)
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off

Who We AreImagine Swimming is NYC's premier learn-to-swim school, and we're expanding to Montauk in the Summer of 2025! Since 2002, we've shared our love of the water with swimmers of all ages, from infants to adults. Founded by Olympian Casey Barrett and German National Team member Lars Merseburg, Imagine Swimming brings together a diverse and passionate team dedicated to inspiring confidence and joy in the water.At Imagine, we believe that learning to swim should be fun. Our child-led, creative approach encourages students to develop skills through engaging, play-based lessons. While our teaching methods are highly developed, we value individuality—because it's the Singer, not the Song that makes each lesson special.What We're Looking ForImagine Swimming is seeking a Flagship Site Director to lead operations at one of our premier facilities. This is a dynamic leadership position responsible for managing classes, staff, and facility operations to ensure a safe, supportive, and high-performing environment for both employees and families.As a Site Director, you'll champion Imagine Swimming's mission, promote a positive culture, and uphold the highest standards of safety and service. You'll play a key role in student progress, staff development, client satisfaction, and site-level financial performance.What You'll DoStaff Management

• Onboard, support, and mentor new and existing staff
• Observe and evaluate employee performance; provide regular feedback
• Lead performance planning, scheduling, and coaching conversations
• Resolve workplace conflicts and foster a positive team environment
• Oversee and track fringe benefits like MetroCard eligibility
• Collaborate cross-departmentally to support staff needs

Class Management

• Ensure classes are age- and level-appropriate; address mismatches
• Track and respond to new enrollments, trials, and family feedback
• Monitor class reports and adjust scheduling with the Deck Supervisor
• Manage sibling placement, pool closures, and customer communication
• Support instructors in understanding and improving performance

Facility Operations

• Maintain compliance with all regulatory bodies (DOH, ADA, DOB)
• Supervise and train Deck Supervisors, Pool Operators, and others
• Coordinate pool/facility maintenance and vendor relationships
• Conduct safety inspections and hazard documentation
• Manage supplies, cleanliness, organization, and overall site presentation

What We're Looking ForQualifications

• Bachelor's degree or 7–10 years of relevant experience
• Proficient in Google Workspace
• Strong organizational, leadership, and interpersonal skills

Certifications (required or preferred)

• American Red Cross Lifeguarding and CPR PRO (Required)
• Lifeguard Instructor or Lifeguard Management (Preferred)
• Certified Pool Operator (CPO) (Required)
• Infant/Toddler Swim Instructor Training (Preferred)

Note: On-the-job training may be available for otherwise well-qualified candidates.Experience

• 3+ years teaching swim lessons to all ages/levels (preferred)
• 3+ years in a management or supervisory role (required)
• 2+ years in customer service, ideally in children's extracurriculars
• 1+ year in employee management for youth programs (preferred)

Ideal Traits

• 5-star service mindset with strong internal and external communication
• Reputation for professionalism and reliability
• Positive, proactive leader who can delegate and problem-solve
• Strong follow-through and organizational habits

Working Conditions & Physical RequirementsThis role blends desk-based work with hands-on facility oversight. Candidates should be comfortable working in hot, humid, and chemical-handling environments, performing physical tasks, and managing emergency procedures.Must be able to:

• Swim all four strokes, tread water for 2 minutes without hands
• Lift up to 50 lbs and move equipment across floors or stairs
• Use tools and safety equipment, including protective gear
• Climb ladders and stairs, crawl under or onto equipment
• Perform minor maintenance and pool operations as needed
• Communicate effectively in English in-person and by phone

How to ApplyIf you are ready to join our team and bring your passion for swimming to our new Montauk location, we would like to invite you to fill out our Job Application. This application asks a few more pre-screening questions to determine if you would be a good fit for the position.#J-18808-Ljbffr