Monitor (IM4Q) - Chatham University : Job Details

Chatham University welcomes your interest in employment opportunities and encourages you to review open positions. Please note that Chatham does not accept unsolicited applications.Monitor/Field Interviewer - Independent Monitoring for Quality (IM4Q) ProgramChatham University invites applications for the position of Monitor/Field Interviewer within the Independent Monitoring for Quality (IM4Q) Program. This is a part-time, hybrid role that offers flexible scheduling and is ideally suited for individuals who can commit to working 12-25 hours per week. Work is available on a 9-month schedule.The IM4Q Program is a statewide initiative supported by the Pennsylvania Office of Developmental Programs (ODP), aimed at enhancing the quality of life for individuals with intellectual and developmental disabilities (IDD). As a Monitor/Field Interviewer, you will play a vital role in conducting interviews that assess the satisfaction and everyday life outcomes of individuals with IDD residing in Allegheny, Beaver, Greene, and Washington counties.Key ResponsibilitiesReview pre-survey and demographic materials in preparation for interviews.Conduct structured interviews using standardized IM4Q protocols.Accurately document interview responses and observations.Communicate effectively in both oral and written formats.Demonstrate empathy, respect, and cultural humility in all interactions.Maintain strict confidentiality and adhere to safety and ethical standards.QualificationsHigh school diploma required; two years of post-secondary education preferred.Proficiency with Microsoft Office 365 (Word, Excel, Outlook, Teams), Zoom, Dropbox, and other web-based tools.Reliable internet access and a personal computer or mobile device.Strong organizational skills and attention to detail.Excellent interpersonal, listening, and observational skills.High emotional intelligence and the ability to interpret social cues.Ability to work collaboratively with a diverse range of individuals.Commitment to diversity, equity, and inclusion.Discretion and sound judgment in handling sensitive information.Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals' intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus, which promotes employee and student success and retention. Learn more at: Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Persons of color, women, veterans, individuals with disabilities, and members of other underrepresented groups are highly encouraged to apply. Chatham University does not discriminate on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, or national origin.