Mobility Specialist - The Hertz Corporation : Job Details

The Sales & Service Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Sales & Service Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers Ensure optimal operational efficacies to provide customers the best rental car experience Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. Assist customers with various post rental inquiries that involve the rental and billing process Work in a fast-paced environment, while providing helpful customer service that enhances the customers rental experience. Answer phone inquiries about the Hertz/ Lyft/ Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. Effectively communicate the Hertz/ Lyft/ Uber Rental Car Program and Procedures. Maximize revenue opportunities with customers by actively soli...Specialist, Customer Service, Rental, Skills, Automotive, Healthcare