Mobile Device Management Engineer - Ariel Partners : Job Details

JOB DESCRIPTION

Network & Infrastructure Operational Support Project - As the largest school system in the nation, serving over 900,000 students across 1,800 schools, DIIT provides essential IT solutions, including data centers, networks, devices, and support, to enhance student learning and optimize operations. DIIT is responsible for ensuring reliable technology access for students and staff, supporting the DOE's commitment to equity and educational excellence.

DIIT is seeking operational support resources to strengthen infrastructure, improve system performance, streamline processes, and ensure consistent, reliable IT services across the DOE.

SCOPE OF SERVICES

The Mobile Device Management Engineer will support the design, implementation, and operational management of Intune within Microsoft Azure to ensure a secure, scalable, and efficient mobile device management (MDM) and mobile application management (MAM) environment. This role encompasses the architectural design of Intune deployments, integration with Azure services and on- premises environments, continuous monitoring, log analysis, and performance optimization to support the organization's device management policies and compliance requirements.

RESPONSIBILITIES

• Design & Deployment: Design and deploy Intune solutions within Azure, focusing on security, scalability, and compliance with organizational policies. Develop and maintain comprehensive documentation on Intune architecture, operational procedures, and best practices.
• Monitoring & Analysis: Implement and manage monitoring frameworks for Intune services using Azure Monitor, Log Analytics, and other Analyze operational logs and metrics to identify trends, detect anomalies, and facilitate proactive issue resolution.
• Collaboration & Compliance: Collaborate with IT security, compliance, and operations teams to align Intune deployments with organizational security policies and best practices. Engage in security and compliance audits, providing necessary documentation and evidence.
• Continuous Improvement: Drive continuous improvement initiatives, leveraging new Intune features and Azure capabilities to enhance device management and security. Conduct regular reviews and updates of Intune deployment strategies to incorporate evolving technologies and business requirements.
• Technical Guidance: Facilitate technical design and strategy sessions, providing expertise on integrating Intune with Azure services and on-premises Utilize tools such as Visio for creating detailed architectural designs and workflows, ensuring clarity in communication and planning across teams.
• Project Execution: Execute projects effectively to ensure timely delivery of milestones and adherence to
• Training & Knowledge Sharing: Facilitate training and knowledge sharing sessions on Intune capabilities, best practices, and operational procedures to enhance team expertise.

Open to candidates who hold any of the following preferred certifications:

• AZ-900 Azure Fundamentals
• MD-102: Endpoint Administrator

MANDATORY SKILLS/EXPERIENCE

Note: Candidates who do not have the mandatory skills will not be considered

• 5+ years of experience in MDM
• 5+ years of experience in customer service and client-facing
• Proficiency with Intune and Azure
• Strong communication
• Detail-oriented with a focus on process and quality.

If you are interested in getting more information about this opportunity, please contact Irina Rozenberg [email protected] your earliest convenience.

At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges we're on their short list. We're looking for team members who share our values of:Integrityto do the right thing even when it hurts;Commitmentto the long term success and happiness of our customers, our people, and our partners;Courageto take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit ofExcellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.