Mixed Methods UX Researcher, AI Innovation and Research - Google : Job Details

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Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in an applied research setting (e.g., product or academic), or similar.
• Experience with quantitative and qualitative research methods, including usability testing, log analysis, and surveys.

Preferred qualifications:

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• 3 years of experience managing projects, and working in a large, matrixed organization.
• Experience in AI, machine learning, or automated features.
• Experience with technology innovation in an early-stage or start-up environment.
• Experience with a wide variety of qualitative and quantitative research methods and knowledge of when and how to apply them during the product development process.

About The JobAt Google, we follow a simple but vital premise: Focus on the user and all else will follow. User Experience Researchers (UXRs) make this possible.Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google's businesses.

Responsibilities

• Own goal and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
• Formulate the UX research agenda and roadmap across a portfolio of ambient and agentic AI products and experiences, ensuring alignment with high-level product and organizational strategy.
• Develop and implement scalable frameworks and models to understand user needs, both stated and unstated and their relationship with emerging AI capabilities.
• Design, plan, and execute, research studies utilizing a comprehensive mix of qualitative (e.g., interviews, ethnography) and quantitative (e.g., surveys, log analysis, A/B testing) methodologies.
• Conduct advanced analysis of both qualitative and quantitative data to generate clear, actionable insights that inform the creation of useful, usable, and delightful transformative AI experiences.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.