Mitigation Production Manager - Rainbow Restoration of Greenville SC : Job Details

Mitigation Production Manager

Rainbow Restoration of Greenville SC

Job Location : Norfolk,VA, USA

Posted on : 2025-08-06T01:09:16Z

Job Description :

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Job Description

Your Responsibilities as the Mitigation Project Manager

Position Summary/PurposeCreate high levels of customer satisfaction by

Job DescriptionYour Responsibilities as the Mitigation Project ManagerPosition Summary/PurposeCreate high levels of customer satisfaction byexceeding their expectations and fulfilling the company's contractualobligations through the timely and profitable delivery of restoration services.Facilitate the timely and profitable delivery of all services required to rapidly return customer'sproperty to pre-loss condition, minimizing repairs, and downtime followingproperty damage.PrimaryDuties and Responsibilities

  • Meet or exceed
established targets for responding to and completing estimates on losses
  • Maintain strategic
relationships with vendors and subcontractors
  • Meet or exceed profitability
targets on managed projects
  • Plan and execute
projects to completion
  • Obtain written
contracts and payment terms for projects
  • Maintain efficient and
accurate flow of production paperwork from the job site to administration
  • Coordinate resource planning
of technicians, laborers, and subcontractors with scheduler
  • Manage the tracking of equipment used on
company jobs
  • Maintain market leadership through continuous implementation of state-of-the-art technology as
it pertains to the delivery of our services
  • Coordinate estimates from subcontractors
  • Knowledge of writing job estimates with Xactimate
  • Manage the ordering of materials required for projects and coordinate delivery to job site
  • Maintain effective communication with customers and all involved parties - including third-party
owners, building engineers, property managers, tenants, etc.
  • Perform property
inspections and complete reportsAdditional Duties And Responsibilities
  • Manage the maintenance of project files
  • Attend and assist in conducting company meetings
Decision Rights and Authority
  • Management of the entire mitigation division including estimators, file manager, project managers and techs
Working Relationships and Scope
  • Work with Estimators to
review and oversee job estimates
  • Work with Operations
Manager in hiring and discharge of production division personnel
  • Coordinate with
Marketing for follow-up and job evaluation with customers
  • Coordinate with
customer and administration function for timely collection of project paymentPerformance Competencies
  • Oral Communication - The
individual speaks clearly and persuasively in positive or negative situations.Effective in one-on-one and small group situations. Adaptable and able to thinkon his/her feet. Able to effectively communicate with customers inunderstandable terms.
  • Written Communication -
Writes clear, precise, well organized estimates, proposals, and emails. Theindividual edits work for spelling, uses appropriate vocabulary, and hasimpeccable grammar. Is able to read and interpret written information.
  • Team Building - Achieves
cohesion and effective team spirit with peers, subordinates, andsubcontractors. Sustains a climate characterized by open, honest relationshipswhere differences are constructively resolved rather than ignored, suppressed,or denied. Shares credit for accomplishments.
  • Planning and Organizing
  • Has the ability to see the overall job from start to finish. Knowing the
steps to be taken, resources and time required, can effectively create atimeline for the job. Coordinates plans with other managers.
  • Integrity - Ironclad.
Does not cut corners. Puts company interests above self. Earns trust ofco-workers. Is intellectually honest, does not play games.
  • Excellence - Sets high,
stretch standards of performance. Demonstrates low tolerance for mediocrity.Sets clear, fair, and aggressive goals for self and others, encouragingindividual initiative.
  • Customer Focus - Combines
empathy for customer's situation with time and budget constraints toeffectively manage and exceed customer's expectations.
  • Technology - Regularly
uses standard word processing and spreadsheet software tools to enhanceefficiency and accuracy of work performed. Effectively uses communicationdevices and technology to collect, review, and forward field activity reporting.AbilitiesQualifications - Knowledge, Skills, andHighschool diploma (or GED) plus three (3) to five (5) years of experience managingconstruction or restoration projects and supervising crews. Associate (2 year)degree or bachelor's (4 year) degree in business or construction managementa plus. Advanced knowledge of building construction, remodeling, orrestoration. Understands the relationship between direct labor andprofitability.Financial Reports andBudgetingUnderstandingof financial reports: Profit & Loss, Balance Sheet, Cash Flow, andbudgeting. Ability to review completed job costing, assess performance, andidentify areas for improvement.Technical SkillsProficienttechnical skills, experience, and certification in the areas of service thecompany provides.Mathematical SkillsAdequatemath skills - Able to quickly and effectively translate remaining work intomanpower planning, project completion times, and review and assess labor timereporting. Effectively project job costs based on work remaining.Negotiation SkillsWinsby creating advocates, not enemies, when negotiating.Computer SkillsDemonstratesintermediate to advanced proficiency in the use of computers and computersoftware, especially MS Word and Excel. Experience with Xactimate software is aplus.Listening SkillsEffectivein receiving feedback and input from customers and employees, probing foradditional information or unspoken issues, and providing timely response.Certificates, Licenses,and RegistrationsIICRC certifications recommended.Physical DemandsThe physical demandsdescribed below are representative of those that must be met to successfullyperform the essential functions of this job. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essentialfunctions.While performing the duties of this job, the employee is regularly required to sit,use hands to finger, handle or feel, reach with hands and arms, and talk orhear. The employee is frequently required to stand and walk. The employee mustregularly lift and/or move up to 10 pounds and occasionally lift and/or move upto 25 pounds.Working Conditions
  • The work of this position
is predominantly carried out in office, in shop or job site environment. Daily exposureto the shop where vehicles and equipment are housed and maintained is expected.Employee will encounter facilities where standing water and sewage are present,heat is unavailable due to lack of utilities, fire damage has occurred, andmold or other organic growth exists.
  • Noise level in the work
environment is moderate to high.Compensation
  • Base Salary: $60,000-$65,000
If you're ready for a rewarding and exciting career, apply now and join the Rainbow Restoration team!APPLY TODAY!

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionMarketing, Public Relations, and Writing/Editing
  • IndustriesFacilities Services

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