MidMarket Human Resource Consultant - Insperity : Job Details

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor's Best Places to Work in the U.S. 2024 list, and U.S. News & World Report's Best Companies to Work for 2024 list. In addition, we have been recognized for having one of the country's Top 50 Midsize Early Talent Programs by RippleMatch's 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com. Why Insperity? Flexibility: Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community. Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. Multiple Locations Available ESSENTIAL FUNCTIONS

• Manages assigned clients, including a majority of complex clients by consistently contributing to clients' overall success and growth; manages client readiness, sequencing and capacity on project-based work while maintaining high customer satisfaction and retention.
• Develops and maintains strategic and effective relationships, provides sound guidance and value-added solutions that contribute to client success and growth of their business and results in high customer satisfaction and retention. Typically interfaces with senior leaders and C-Suite and partners with KDM where possible.
• Prioritizes relationships with client HR and senior leaders, advises clients on HR compliance and business goals, tailoring approaches as needed, while fostering connections with internal and client partners to provide value-added services and solutions.
• Utilizes profound knowledge in employee relations, legislation interpretation, benefits, wage and hour regulations, and employee performance management, advises clients on human resource-related issues, suggests innovative HR strategies, and delivers comprehensive guidance, including HR policy interpretation and best practices aligned with employment laws across all 50 states.
• Evaluates and anticipates HR-related needs and strategizes with client on recommendations, customizing client solutions when necessary.
• Engages with internal support teams (e.g., Diversity, Equity, & Inclusion (DE&I) Services, Compensation Services, EEO Services, Payroll, Fair Labor Standards Act (FLSA) Administration, Background Screening, Benefits, and Centers of Excellence (COEs)).
• Analyzes data and statistics for trends and patterns. Based on metrics and analysis, makes recommendation for policies and activities to improve the organizational culture including suggestions to attract and hire qualified candidates, motivate and retain employees, address staffing issues, and to maintain legal compliance to help clients make fact-based business decisions.
• Partners with Account Executives and Service team to help establish strategy in alignment with business objectives.
• Delivers performance management guidance to client, including conflict resolution, coaching, counseling, career development, and disciplinary actions, partnering with Consulting and Development as needed.
• Understands and implements client's people, organizational structure, and leadership development strategies throughout the business life cycle. May work in conjunction with Consulting & Development team.
• Ensures all client and client-related interactions are properly and timely documented in the appropriate client management systems and databases.
• Partners with and guides HR Representatives, HR Specialists, and Account Executives.
• Pilots new internal tools, resources, and products and provides feedback, as requested by manager.
• Participates in and may lead project teams and focus groups to improve processes or client solutions.
• Delivers training for development opportunities for internal partners and peers; Creates content and hosts knowledge sharing sessions with the internal and client teams.
• Acts as Subject Matter Expert (SME) on processes, projects or tools as requested by leadership.
• Connects with peers and internal resources across the company and in other regions to identify opportunities for process improvement and collaboration.
• Understands Customer for Life strategy, recognizing when and how to introduce options to clients and engaging the appropriate internal resources, as necessary.
• Supports Sales organization including partnering individual with BPC in prospect meetings. Is viewed as the 'go to' team member for more complex prospect meetings including People Analytics data demos.
• Advises, negotiates, and influences client toward HR compliance as well as business goals based on their structure and dynamics. Offers custom approaches as needed including guidance and best practices aligned with employment laws across all 50 states.
• Partners with Managers for onboarding and development of HR members.
• Serves as a back-up to the Manager of HR Services/Account Executive as needed and is viewed as a key informal leader on the Service team.
• Understands Insperity and approved partner technologies and proactively consults with clients to deliver client value tied to initiatives and goals.

EDUCATION / EXPERIENCE REQUIREMENTS

• Bachelor's Degree in Human Resources, Business Administration or a related field or equivalent work experience is required. Master's Degree or higher is preferred.
• Ten or more years of related Human Resources experience is required.
• Prior experience with companies of at least 100 employees or growing is required.
• Prior service in a leadership (HR Director, VP of HR, or CHRO) or consultant role is preferred.
• Project management experience is preferred.
• Merger & Acquisition and/or Private Equity experience is preferred.

LICENSES / CERTIFICATIONS

• At least one of the below certifications is preferred:
• Professional in Human Resources (PHR)
• SHRM Certified Professional (SHRM-CP)
• Senior Professional in Human Resources (SPHR)
• SHRM Senior Certified Professional (SHRM-SCP)

KNOWLEDGE / SKILLS

• Advanced knowledge and experience in Human Resources best practices with emphasis on employee relations as well as related federal, state, and local laws and regulations.
• Ability to interact effectively with diverse stakeholders and business units to achieve a desired outcome.
• Communicates tactfully and effectively, verbally and in writing.
• Capacity to work together and form partnerships with extra team members within a team-oriented or client-sharing setting.
• Ability to simultaneously manage multiple projects and initiatives.
• Detail-oriented with the ability to effectively prioritize competing commitments.
• Ability to maintain productive partnerships with all levels of internal and external work groups.
• Adaptability to changing environments and priorities.
• Ability to effectively exercise influence to achieve business results.
• Ability to effectively manage time to meet commitments.
• Advanced in the design and delivery of formal and informal presentations.
• Advanced business acumen knowledge and understanding of activities that drive business results.
• Ability to understand complex business ownership models and apply guidance accordingly.
• Advanced ability to interpret complex customer needs and provide objective recommendations and guidance to achieve a desired business result.
• Advanced ability to apply strategic guidance to resolve complex client needs.
• Compelling and influential customer service skills that promote satisfaction of the company's products and services.
• Ability to navigate complex client needs with minimum guidance.
• Ability to navigate and input data into technology platforms.
• Advanced ability to plan and lead activities that contribute to the improvement of processes and/or the development of people.
• Advanced ability to interpret and synthesize data for the purposes of providing guidance and designing solutions.

Travels up to 30% of time At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.