Membership Director - Eastern Sports Management : Job Details

Membership Sales & Outreach Develop and implement strategic membership sales plans to increase enrollment and engagement across all demographics. Conduct tours, respond to inquiries, and guide prospective members through the enrollment process. Build partnerships with local businesses, schools, and community organizations to promote group memberships and sponsorships. Collaborate with marketing staff to create compelling campaigns, materials, and digital content. Member Relations & Retention Foster a welcoming, inclusive environment for all members and guests. Maintain consistent communication with members to solicit feedback, promote programs, and address concerns. Organize member appreciation events, referral programs, and loyalty initiatives. Track and report on key membership metrics including retention rates, satisfaction surveys, and usage trends. Operational & Administrative Duties Manage membership database and ensure accuracy of records, payments, and access control. Collabora...Membership, Director, Retail